FURIOUS fans last night demanded Adele reimburse them for trips to Las Vegas after she called off her Caesars Palace residency just hours before she was due on stage.
Tickets to see the British star — whose hits include Chasing Pavements, and Hello — were being sold for up to £20,000.
But in a tearful video she said the 24 gigs, together called Weekends with Adele, were on ice because Covid had hit her backstage team.
If they cannot be slotted into two gaps in the hotel’s calendar, they could be pushed back to next year.
Fans said they should have had more notice. Ali Anari, from the US, complained on Instagram: “We took time off work, paid for hotel and flights. We’re here in Vegas for the show and now we have nothing. Refunding us for our hotels and flights would be great . . .”
Photographer Miles Delmar added: “Seriously? Postpone if you need to, that’s fine — but 28 hours before? I flew in this morning. Are you going to refund me my flight, hotel, and the rapid Covid test that was mandatory? This is so f***ed up.”
A fan called Veronica said she paid £150 on a hotel and £440 on a ticket. She told Adele: “I’m not trying to make you feel worse, but we are normal people. I just don’t understand how/why you couldn’t let us know a week ago.
“Most hotels have a 72-hour cancellation policy. I was told I will be charged the full amount.
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“If the show wasn’t ready, why not tell us three days ago? A week ago? How can you justify waiting until 24hrs before the show, just to give us nothing?”
Insiders said staff working on the show had also been given little notice. A source said: “Some were as shocked as the fans.
“Many of them were told just minutes before Adele’s announcement went out that all their hard work had been for nothing.
“There are two slots in this year’s calendar, from the end of February to the start of May, and from the middle of June to the middle of September. But if they can’t work then it could be 2023 by the time they’re rescheduled.
“The rest of the weekend dates in the year are taken up by other acts including Sting and Rod Stewart.
“She is expected to still be a part of The Brit Awards next month and she has two headline gigs at Hyde Park on July 1 and 2.
“Adele’s schedule is mammoth and it makes rescheduling a challenge but she is devoted to her fans and will do everything she can to get them back in the diary quickly.”
In the video released across her social media channels late on Thursday, the North London born singer sobbed: “I’m so sorry but my show isn’t ready.
If the show wasn’t ready, why not tell us three days ago? A week ago? How can you justify waiting until 24hrs before the show, just to give us nothing?
Angry fan, Veronica
“We’ve tried absolutely everything we can to pull it together in time and for it to be good enough for you but we’ve been absolutely destroyed by delivery delays and Covid. Half my crew, half my team, are down with Covid — they still are. It’s been impossible to finish the show.
“I can’t give you what I have right now and I’m gutted. I’m sorry it’s so last minute.
“We’ve been awake for over 30 hours now trying to figure it out and we’ve run out of time. I’m so upset and I’m really embarrassed and I’m so sorry to everyone that’s travelled.”
She was backed by others stars, as well as many fans. US singer Pink — expected to announce her own Las Vegas residency this year — commented: “Sweetheart, I have been there.
“The pressure is immense and I’m gutted for all of you. It will come together and it will be amazing when it does.”
Adam Lambert, who performs with Queen, added: “Good for you being honest and open about it. I’m sure the show is well worth the extra wait. Sending a big hug.”
In 2017 Adele had to cancel the two final nights at Wembley Stadium after damaging her vocal cords.
A year earlier she filmed an emotional video explaining to fans that illness was forcing her to postpone a US show.
Back in 2011 her Adele Live tour was also blighted by cancellations in both the US and the UK because of issues with her vocal cords. She went on to have surgery.
Adele’s fourth album 30 was released on November 19 and became 2021’s fastest-selling album in both the UK and the US.
Prezzie ruined
A BRIT who bought his wife and daughter gig tickets said the Christmas gift was ruined when Adele suddenly cancelled.
David Stokoe was joining them in Vegas and was outside Caesars Palace when he heard.
David, from Co Durham but living in Florida, tweeted a pic of the venue and wrote: “Christmas gift gone pear shaped as my wife and daughter are on the way.”
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Fan Gillian Rowland-Kain, 32, heard of the cancellation on a flight from New York with her twin sister.
The Brooklyn attorney said: “Adele would have known yesterday the show would not be ready by tomorrow. Her lack of notice is astounding. I’m angry and frustrated.”