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You get unlimited food and booze in an airport lounge – but are they really worth the extra cash?

Most airports now have lounges that all passengers can use, for a fee of up to £40 per person - but are they any good?

TRAVELLERS flying from the UK's biggest airports can now access swanky, executive lounges for a fee of around £25 per person.

But an investigation has found that the food and facilities on offer are nothing more than mediocre.

 The T2 and T4 Heathrow Plaza Premium lounges cost £35 and are rated 3 out of 5 stars
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The T2 and T4 Heathrow Plaza Premium lounges cost £35 and are rated 3 out of 5 starsCredit: Chris Tubbs / Heathrow Plaza Premium
 Most airports now have lounges that all passengers can use, for a fee
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Most airports now have lounges that all passengers can use, for a feeCredit: Getty Images

Flyers can access airport lounges regardless of who they're flying with, and they are there to offer passengers a "pay-as-you-go escape", with free food and booze, magazines, better wi-fi and, in some cases, even showers and spa facilities.

Yet undercover reviewers from consumer group Which? inspected 17 airport lounges, from Birmingham's Aspire, to Gatwick's No1 South, and were left feeling extremely underwhelmed.

The average score given to the 17 lounges assessed was just 2.6 out of five.

Which? said the decor in the lounges was often "low-rent rather than ritzy", and the buffets were "basic."

It added: "Having paid an average of £25 to enter, the consensus was that you would need to eat and drink an awful lot to get your money's worth."

My Lounge at Gatwick's north terminal - which costs £18 if paid in advance or £24 at the door - was found to be the worst lounge, scoring just 1.5 out of five.

Reviewers warned that "the floor was grubby and the facilities were basic", with not enough chairs or sockets for laptops, and food that looked unappetising.

 Birmingham's Aspire lounge costs £25 at the door and is rated 3 out of 5
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Birmingham's Aspire lounge costs £25 at the door and is rated 3 out of 5Credit: Birmingham Aspire
 Heathrow's terminal five Aspire lounge was one of the most expensive lounges reviewed, but it scored just 2 out of 5 stars
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Heathrow's terminal five Aspire lounge was one of the most expensive lounges reviewed, but it scored just 2 out of 5 starsCredit: Heathrow Aspire T5

Edinburgh Aspire (£27 at the door), Heathrow Skyteam T4 (£40 at the door), Heathrow Aspire T5 (£40 at the door), Manchester Escape T1 (£28 at the door) and Manchester Aspire T2 (£23 at the door) all fared only a little better, with scores of two out of five.

Which? found that some lounges, such as Birmingham's Aspire, didn't even have standard facilities, such as toilets or showers.

The No1 lounge at Gatwick's south terminal earned the highest score at 3.5 out of five.

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With an advance fee of £30 or on-the-door fee of £38, it was found by Which? to be "classy and comfortable" and "worth paying the little extra for."

The reviewers said: ";It’s bright and airy thanks to views of the runway from the windows that line one side of the room, and the decor feels modern and stylish."

 The Stansted Escape lounge costs £28 at the door, and it's rated 3 out of 5
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The Stansted Escape lounge costs £28 at the door, and it's rated 3 out of 5Credit: Stansted Escape
 Manchester's Aspire terminal 1 lounge was rated just 2.5 out of 5 - and it costs £28 to get in
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Manchester's Aspire terminal 1 lounge was rated just 2.5 out of 5 - and it costs £28 to get inCredit: Manchester Aspire

London's Heathrow charged customers the most for access to its lounges, at £40 per person at the door for Skyteam T4 and Aspire T5.

Its two other lounges in terminals two and four charged £35 per person at the door.

All four lounges scored 3 out of 5 or less.



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