I am a flight attendant – I will NEVER offer free upgrades to passengers but there is one very big exception

She does like doting customers who give her extra attention - such as showering her with chocolates and gifts.

But don't expect that is an easy way to the stewardess's heart to get yourself a bump up to business.

Donata however will give you an upgrade in a very exceptional circumstance.

Simply, you have to work for the airline - and then she won't mind taking you from coach up to the expensive seats.

"Passengers are paying money for those seats and it would be unfair and not professional to make any exemptions," she said.

"Of course if it’s our colleagues flying with us, we treat each other as a family and the company treats their employees as well.

“So we are always doing our best if our colleagues are flying with us.

“But if you are a passenger - you should upgrade yourself in check in , if you wish to be upgraded.”

However, just because you won't get a business upgrade - that doesn't mean Donata won't treat customers as if they were in the luxurious first class.

She vows to always give top class service to all of her passengers.

"I love to be able to give my full attention to a person," Donata said.

"I like passengers who are polite and smiling, happy people bring joy on the flights.”

She added: "My favourite part of this job is to be able to travel around the world and be paid for it. It’s like a dream."