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Four phrases every shopper needs to know to unlock refunds on Christmas presents

SQUEEZE & THANK YOU

We won back £82k for readers in 2023 - are you due back £100s?

Urgent recall of heater sold at major discount stores - find out if you have one

Retailers with worst refund policies for Xmas gifts - and how to avoid fees

Is O2 down? How to check the status in your area

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Exclusive

Inside fastest-growing online retailer Studio as it makes 'awful' refund change

Five ways to untie yourself from firms' unnecessary fees & save £1,454 a year

Millions could get £1,823 compensation from mobile firms over 'rip-off' charges

Three important consumer rights rules all shoppers need to know

'We live in a broken town', shoppers say as bargain store shuts after 25 years

Martin Lewis' plea to government over 'danger debt' rules on buy now pay later

Toxic truth about shopping app Wish with huge discounts & knock-off Nikes

Exclusive

Klarna axes credit product used by 90k customers ahead of Xmas amid tech issues

Three steps to force council to pay for pothole damage - know your rights

Exact dates for Christmas returns including M&S & Primark - see the full list

Shoppers are rushing to buy £2.50 gizmo that slashed £100 off energy bills

Our family holiday was RUINED by dirty hotel but no one will refund our £2,800

COMPUTER SAYS NO

Is Co-operative Bank down? How to check the status in your area