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Broadband and phone firms to AUTOMATICALLY pay you £25 when things go wrong

BT landline customers to have bills slashed by £84-a-year

It's about to get much EASIER to cancel bad broadband, TV and phone contracts

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FAULTY CONNECTION

Broadband firms are trying to deny customers £52million in refunds for poor service

FINALLY UP TO SPEED

Million rural homes will finally get broadband upgrades under deal between Government and BT

Faulty Connection

Do you live in a bad broadband speed hotspot? We reveal the best and worst areas

TenTel broadband goes bust affecting 10,000 customers as TalkTalk reveals it has taken over existing contracts

loose connection

Does your broadband live up to expectations? Internet firms to be forced to change misleading speed claims

DIGITAL SLOW LANE

Britain's 4G service is one of the worst in the world - lagging behind Peru, Slovenia and Latvia

postcode lottery

How good is your 4G connection? Which? reveals how speeds and availability vary across the UK

Broadband plans for village of 300 stalled after Lord bans four BT poles from being put up on his estate

Best and worst broadband firms for customer service revealed - how did your supplier do?

Revealed

HOW TO DODGE A BAD BYTE

We reveal how you can avoid a £113 price hike on your broadband once your initial deal ends

Residents have been left without internet for three weeks after rats chewed through broadband cables (file image)

Bristol residents suffered three week internet blackout after sewer RATS gnawed through broadband cables

ARE YOU PAYING TOO MUCH?

Loyal broadband customers hit with £113 increase once an introductory deal ends

How fast is your broadband?

New tool exposes your REAL speeds as it is revealed millions suffer bad connections

NET CUTS ORDERED

Brits could see their broadband charges tumble after Ofcom tells BT Openreach to cut rivals' fees

BROADBAND BOOST

Superfast broadband prices could FALL after Ofcom plans a price cap for Openreach