If you hate the new Snapchat update redesign, we’ve got some bad news
Snapchat has responded to the Change.org petition demanding it reverse its controversial redesign, and its statement won't please unhappy users
SNAPCHAT has shared its official response to the users who signed a petition demanding it roll back its redesign, which they claim makes the app trickier to use.
"We hear you," said Snapchat. Adding: "We completely understand the new Snapchat has felt uncomfortable for many."
In response, the company pledges to add tabs to the app's Friends and Discover sections that will "make it easier" to find the stories you want.
The update arrived on iOS yesterday, bringing with it GIF support (powered by leading GIF platform GIPHY). It will land on Android in the coming weeks.
The changes essentially let you view friends with active stories in one tab and manage your Discover subscriptions (Snapchat's take on magazines, made by popular media outlets) in the other.
But, the more than 1.2 million users who've signed the – at the time of writing – urging Snapchat to scrap its redesign, are in for a bummer.
Instead, it's still proclaiming the controversial update's benefits: "By putting everything from your friends in one place, our goal was to make it easier to connect with the people you care about most," said the company in its response.