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PlayStation Stars removes best feature and cancels memberships in major overhaul

Fans have been left confused by the unwelcome changes

PLAYSTATION Stars recently received a major overhaul, and fans have been left confused by missing features.

PlayStation recently sent out an email warning PlayStation Stars users of the feature’s new Terms of Service, which they needed to accept by October 24.

PlayStation Stars users are missing the ability to exchange for store credit
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PlayStation Stars users are missing the ability to exchange for store creditCredit: Remy Gieling via Unsplash

Users who didn’t accept the changes by this date are considered cancelled members, though they can rejoin the service by accepting them at a later date.

If you rejoin, you’ll be able to access your points and rewards again as long as they haven’t expired.

However, even those who accepted the new Terms of Service have noticed that another new change that wasn’t previously mentioned.

Players from all different regions have begun commenting online that they are no longer able to exchange their PlayStation Stars points for PS Store credit.

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This is one of PlayStation Stars’ best features and the reason that many people are signed up for the platform.

It appears that not everyone has been affected by the change to PlayStation Stars, and others are not affected in the same way.

People are reporting a complete removal of store credit, while others say that most of the options have been removed but they can still exchange points for $10 in store credit at a time.

Because of the inconsistency of the changes people believe that it’s a bug and that the ability to purchase PlayStation Store credit with points will be reinstated.

PlayStation has not made a public statement about the issue, and has not acknowledged that there is an error or change to PlayStation Stars.

We reached out to PlayStation for comment but did not receive a response by the time of publishing.

Star players

Most people who sign up to PlayStation Stars do so because they want to earn PlayStation Store credit as they play.

It’s the main reason to use the service, and without it, we will likely see plenty of people looking to cancel.

However, I am of the same mind as others, that the change is likely an error due to the inconsistency of the changes.

Hopefully, this was simply an arrow that rolled out with the new Terms of Service and people will be able to get back to exchanging points for credit.

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