Amazon Fire TV Stick user complains ‘it’s a really stupid process’ over remote mishap – may be entitled to free upgrade

AN Amazon Fire TV Stick user has revealed frustration over a remote issue.

The comments were posted to the popular Reddit forum r/FireStickHacks.

"Is the fire stick remote supposed to die this early," the Fire Stick user .

"Had it for less than a year and the remote already died on me.

"Tried new batteries, holding the home button, everything. Is this normal?

"I know I can use my phone as a remote but it doesn’t have volume or power off controls.

"Do I just need to accept it and buy a new remote?"

The confused Redditor recieved several replies from other Fire TV Stick owners.

"Had this happen. Contacted Amazon and a new one was sent the same day.

"I didn't have to fight for it so assume it's a common issue. Had the new one over a year now and no issues at all," one person advised.

"If still under warranty you should be able to get a replacement.. In the meantime you could use “Amazon Fire TV” app as a remote from a phone or tablet, it’s available for android& IOS devices… it’s a little clunky to use but should be Ok for short term until you get a new remote.." another advised.

Amazon Fire TV Stick users with remotes that are faulty but under warranty should be able to get them replaced for free.