Yahoo Mail down updates — Hundreds of workers unable to access email app amid major outage across UK
THOUSANDS of Yahoo Mail users reported issues with the email app this afternoon.
More than 1,300 reports have been made, as per Downdetector, with users unable to access the email app.
Taking to X, users fumed as they were unable to access their emails.
One wrote: "So yahoo mail is just casually not working???"
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Signing into Yahoo Mail
You have a variety of to sign into your account right away.
Not only must you enter your email address, but you can also enter your username (the part that comes before @yahoo.com) or, if linked to your account, your cellphone number.
You will need to request a code to be delivered to your phone in order to log in with your phone number, unlike with a username and email address.
Once you're logged in, you can strengthen account security by adding further safeguards.
How can I check if Yahoo is down?
Those who may be experiencing difficulties with Yahoo can check another social media app, such as X or Facebook for reports.
If you don't have an X account, Down Detector will tell users when the apps are down or experiencing difficulties.
If it appears the problem may not be widespread, try checking the internet connection on your device or exiting the app before logging back in.
You can also keep track of updates on Yahoo's X account, .
Yahoo Mail offers advice to frustrated customers
Yahoo Mail has offered advice to customers attempting to gain access to their accounts.
In response to one customer, Yahoo Mail said: "We are aware of this issue and are working hard to find a solution as soon as possible.
"In the meantime, you can try using the mobile browser on your device to access the mail. Thank you for your patience."
Users report issues on X
Thousands of Yahoo Mail users have been affected by today's outage, with many taking to X, formerly known as Twitter to vent their frustration.
"Anyone else having problems with yahoo account on i-phone?" one user wrote.
"Mine keeps closing down as soon as I open it in the app. No idea how to fix this, does anyone know?"
When have there been Yahoo outages before?
There have been other reported Yahoo outages in the past including:
- November 2023: Hundreds of issues with mail accounts.
- July 2021: Yahoo’s mail service was reported down at about 3:30pm for about two hours.
- February 2021: Users reported problems both in Yahoo’s app and site.
- January 2021: Over 55 percent of people were unable to login into their email or read their mail.
- September 2020: Users had trouble logging in to the platform, with the most reports at 7pm.
Outage heatmap
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
Slight decline
In comparison to the rest of the day, there has been a small decline in terms of reports.
Credit: Downdetector What issues are users facing?
Many Yahoo Mail users are currently having issues accessing the app.
According to DownDetector, 70% of reported issues relate to the app, whilst 17% of issues are in relation to server connection.
Issues persist
There are no signs of slowing down for the issues plaguing Yahoo Mail.
Credit: Downdetector
Users report Yahoo Mail app 'crashing'
Users have taken to X/Twitter to complain about their Yahoo Mail crashing.
One wrote: "Whenever I open the app it crashes."
Another responded: "Same."
While a third said they were able to access their email via the browser on their phone.
Is Yahoo Mail down?
Yahoo Mail appears to be down according to users writing on social media.
More than 7,000 alerts were picked up by Down Detector in the UK, but only about a hundred were logged from the US, so it may not be a global problem.
A slight uptick was reported for Yahoo in general and AOL - which are owned by the same company.
How to remove Yahoo search in Chrome
- Open Chrome and click on the three dots on the top right-hand side of the screen, next to your Chrome profile.
- Select Settings and then Advanced.
- Scroll down to the Reset Settings section and click Reset Settings in the pop-up box.
- Restart Chrome.
Issues still running rampant
While issues have decreased, there are still problems being reported at a high rate.
Credit: Downdetector How to disable Yahoo search in Safari
- Open Safari and click on the Safari menu at the top of the screen.
- Select Preferences and click on the Advances tab.
- Tick the box saying 'Show Develop menu in menu bar'.
- Click on the Develop button in the Safari menu and select Empty Caches.
- Then select History in the Safari menu and click on Clear History.
- Select All History and then Clear History again.
- On Safari Preferences, click Privacy and then Manage Website Data.
- Click Remove All - beware that this will log you out of some services.
- Restart Safari.
What has Yahoo said?
Taking to X, Yahoo said: “Some users may be experiencing issues with the Yahoo Mail app.
“We are investigating and will update as needed.”
When did issues begin?
The latest problem started up around 1.30pm GMT on February 23, 2024.
Users took to X (formerly Twitter) to complain that the site was not loading properly and seek answers from the company.
"Anyone else having problems with yahoo account on i-phone?" one user wrote.
How can I check if Yahoo is down?
Those who may be experiencing difficulties with Yahoo can check another social media app, such as X or Facebook for reports.
If you don't have an X account, Down Detector will tell users when the apps are down or experiencing difficulties.
If it appears the problem may not be widespread, try checking the internet connection on your device or exiting the app before logging back in.
You can also keep track of updates on Yahoo's X account, .
Issues have dropped again
Reports of a Yahoo Mail outage of Downdector have soared this afternoon.
However, numbers are now beginning to drop as Yahoo work on a fix.
Yahoo Mail offers advice to frustrated customers
Yahoo Mail has offered advice to customers attempting to gain access to their accounts.
In response to one customer, Yahoo Mail said: "We are aware of this issue and are working hard to find a solution as soon as possible.
"In the meantime, you can try using the mobile browser on your device to access the mail. Thank you for your patience."
Issues with Yahoo Mail starting to drop
According to DownDetector, issues with Yahoo Mail are beginning to fall.
Yahoo mail are yet to confirm whether the issues have been resolved.
Users report issues on X
Thousands of Yahoo Mail users have been affected by today's outage, with many taking to X, formerly known as Twitter to vent their frustration.
"Anyone else having problems with yahoo account on i-phone?" one user wrote.
"Mine keeps closing down as soon as I open it in the app. No idea how to fix this, does anyone know?"
When have there been Yahoo outages before?
There have been other reported Yahoo outages in the past including:
- November 2023: Hundreds of issues with mail accounts.
- July 2021: Yahoo’s mail service was reported down at about 3:30pm for about two hours.
- February 2021: Users reported problems both in Yahoo’s app and site.
- January 2021: Over 55 percent of people were unable to login into their email or read their mail.
- September 2020: Users had trouble logging in to the platform, with the most reports at 7pm.
Yahoo will 'update as needed' on current issues
Yahoo has confirmed they will update customers when a fix has been implemented.
Taking to X, the company said: "Some users may be experiencing issues with the Yahoo Mail app. We are investigating and will update as needed."
Outage heatmap
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
What issues are users facing?
Many Yahoo Mail users are currently having issues accessing the app.
According to DownDetector, 70% of reported issues relate to the app, whilst 17% of issues are in relation to server connection.
