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AMAZON Fire TV Stick users facing a frozen logo on their screen can try several fixes.

One of them includes waiting a specific amount of time for it to resolve and turning the TV off too soon might result in the problem persisting.

Amazon Fire TV Stick users may need to exert patience when facing a frozen screen, according to the tech giant
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Amazon Fire TV Stick users may need to exert patience when facing a frozen screen, according to the tech giantCredit: Getty

Amazon has a list of potential solutions on for people struggling with a frozen screen.

It says: "Let the device sit for 25 min (turned on) or until the screen changes."

Another potential solution is restarting your device.

Amazon adds: "Use the power cord or adapter included with your device to plug the Fire TV device.

"This ensures Fire TV has access to enough power."

Another potential fix is using a high-speed HDMI cable.

Amazon advises using a .

This is useful if you're streaming high-quality content.

The tech giant says: "Use a High-Speed HDMI cable (not included) for streaming titles in 4K Ultra HD."

It promotes this as a tip for fixing your Fire TV device if you're facing blank screen issues.

Using the cable can get a blank, unresponsive, or logo-frozen screen running again.

Alternatively, try using no cable and plugging your Fire Stick directly into the TV.

You may find a faulty cable i actually slowing you down.

You can also try using a different HDMI port.

As a last resort, Amazon suggests resetting your Fire TV device.

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