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APP-SURD!

People are just realising their Wi-Fi is instantly boosted by turning off an important app – but only temporarily

WI-FI problems can strike for all sorts of reasons.

The issue isn't always something wrong with your network provider.

Could your antivirus be causing the problem?
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Could your antivirus be causing the problem?Credit: Getty

It could be interference closer to home.

We already know that certain objects around the house have an impact.

For example, other electronics like baby monitors or cordless phones can disrupt the signal.

But sometimes the root cause can be on your computer or laptop itself.

Read more about Wi-Fi

One potential source could be your antivirus software.

It's there to act as a gatekeeper of your network by blocking any risky traffic.

But sometimes it can block or interfere with certain apps.

It's worth checking whether your antivirus has any updates available first, as this could sort it.

If not, you might want to do a quick test with your antivirus off, according to .

You should always be cautious about switching your antivirus off - and always ensure you switch it back on once you're done.

But for a brief moment, you could try turning the antivirus off and seeing whether the app in question performs better.

If it does suddenly connect faster, then you know what the issue is.

Immediately turn your antivirus protection back on.

You'll need to contact your antivirus provider to find out how to fix it.

If your Wi-Fi connection doesn't improve after switching the antivirus off temporarily, you'll need to go back to the drawing board.

Perhaps you should consider moving your router?


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