Instagram, Facebook, WhatsApp down updates — Users report issues with Meta apps and ‘can’t load photos or post stories’
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INSTAGRAM, Facebook and WhatsApp users were all reporting issues using their Meta-owned apps on June 16.
Reports came in at around 3pm ET/8pm BST that users were struggling with all three of the social media sites. However, the outage later became global.
users say they were struggling to send messages, while those on complained they could not load photos.
users said that the website was only showing the logos and not fully loading.
Issues started to slow as of 3.30pm ET/8.30pm BST.
A spokesperson told The Sun: "We’re aware that some people are having trouble accessing our products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.";
Follow our Meta outage live blog for more news and updates...
How to fix ‘Try again later’ error, concluded
STEP SEVEN - CHANGE PASSWORD (MOBILE USERS)
There does not seem to be a reason why but changing your Insta password can help:
- Go to your profile
- Click on three line drop-down menu in top right corner
- Select "Settings"
- Select "Security"
- Tap "Password"
- Change password
STEP EIGHT - UNLINK APPS THAT ARE LINKED TO YOUR INSTAGRAM ACCOUNT
- Go to Profile
- Go to Settings
- Tap on "Security" and then "Apps and Websites"
- Tap "Active" and remove them.
STEP NINE - TRY NOT TO SPAM
You can avoid the error by not liking too many pictures, following or unfollowing too many accounts or posting too many comments in a short space of time.
How to fix ‘Try again later’ error, continued
STEP FOUR - LINK YOUR FACEBOOK ACCOUNT
The error may have appeared because IG thinks you are a bot. To prove you are real you can link your Facebook account:
- Click on three lines at the top right corner of your profile page on Instagram
- Open "Settings" and select "Account"
- Click "Sharing to other apps" and then press "Facebook"
- Sign in with Facebook login details.
STEP FIVE - REMOVE ANY UNVERIFIED LINKS FROM YOUR BIO
If you have an unverified link in your bio this may be the root of the issue - to remove them go to "Edit Profile" and delete link you wrote in "Website" section.
STEP SIX - LOG IN FROM A DIFFERENT DEVICE
A restart will not fix the error if your IP address or device has been blocked by Instagram.
You can use a difference device, such as a laptop to navigate this issue.
Switching your network connection can also solve the problem.
How to fix 'Try again later' error
STEP ONE - RESTART YOUR DEVICE
The first thing users can try is restarting their device by turning it off and waiting a few minutes before turning it on again.
If you are using the app, shut down your phone by holding down the power button until you see the option to swipe 'to power off'
STEP TWO - SIGN OUT AND SIGN IN
Another option to try is signing out of your account to refresh the app, to do this:
- Click on the three lines on the top right corner of your profile page
- Open 'Settings' menu
- Click 'Log Out'
- Restart Instagram app
- Sign in again
STEP THREE - CLEAR CACHE
Instagrammers can also clear the Instagram cache from Storage settings by finding Instagram on list of apps in Settings and pressing "Clear Cache."
How to fix 'Try again later' error
STEP ONE - RESTART YOUR DEVICE
The first thing users can try is restarting their device by turning it off and waiting a few minutes before turning it on again.
If you are using the app, shut down your phone by holding down the power button until you see the option to swipe 'to power off'
STEP TWO - SIGN OUT AND SIGN IN
Another option to try is signing out of your account to refresh the app, to do this:
- Click on the three lines on the top right corner of your profile page
- Open 'Settings' menu
- Click 'Log Out'
- Restart Instagram app
- Sign in again
STEP THREE - CLEAR CACHE
Instagrammers can also clear the Instagram cache from Storage settings by finding Instagram on list of apps in Settings and pressing "Clear Cache."
'Try Again Later' flag on Instagram, explained
"Try again later" occurs when monitors on the Instagram app believe you are doing something inappropriate or you have tried to do something too quickly.
It is one of the prevention policies Instagram has which helps stop users spamming other people's posts.
The "Try again later" error may also pop up if you have commented the same thing over and over again or if a lot of users have reported your profile.
In other cases, it is just a technological glitch.
Statement from Meta
A Meta spokesperson told The Sun: "We’re aware that some people are having trouble accessing our products.
"We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience."
How to check if Facebook isn't working
Those who may be experiencing difficulties with Facebook can check other social media apps, such as Twitter, for reports.
If you don't have a Twitter account, Downdetector will tell users when the apps are down or experiencing difficulties.
If it appears the problem may not be widespread, try checking the internet connection on your device or exiting the app before logging back in.
Reports beginning to slow
DownDetector is no longer reporting active issues with , Instagram, and WhatsApp.
Users have also begun to comment that the problems are being fixed.
Instagram outage and reported problems map
People across the US are experiencing issues while trying to use Instagram.
Most problems are coming from California, the Midwest, and .
Users can't send media
Customers on are reporting issues on WhatsApp while sending messages.
One person wrote: "Unable to send attachments."
Another commented: "Same here, statuses, photos, voice notes not working."
A third customer said: "WhatsApp I can't send any sticker, voicemail, image. Only text msg are working on WhatsApp."
Most WhatsApp issues with messaging
Over 1,600 users have been reporting issues with WhatsApp as of 3pm on .
Most problems that are being reported are with messaging (61 percent) while others are finding issues with the app (25 percent) and voice messaging (14 percent).
Issues loading photos
users said that the website was only showing the logos and not fully loading.
" users said that the website was only showing the logos and not fully loading," commented a user on .
Facebook outage map
has published a heat map showing where Facebook issues reported by users are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day, according to the site, but there have been over 12,000 issues reported as of 3pm EST.
The website says: “Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.”
Over 12,000 reports of Facebook problems
More than 12,300 users are reporting issues with Facebook.
84 percent of all reports are with the website.
Users reporting issues with Meta platforms
Instagram, Facebook, and WhatsApp users are all reporting issues using their Meta-owned apps.
Reports came in at around 3pm ET that users were struggling with all three of the social media sites.
Instagram users say they were struggling to send messages, while those on WhatsApp complained they could not load photos.
