A GAMESTOP employee has revealed how certain questions anger customers at the checkout.
TikTok creator @rollforhealing was shocked by the number of people who refuse to sign up for a discount at GameStop.
The employee, named Ange, reenacted her experience in a 47-second TikTok video.
She first showed her TikTok followers what she asks shoppers at check out.
"Alright, so with how much you're buying today, if you wanted to sign up for our rewards membership, not only would it be free but you're also going to save like $30," Ange said.
She then acted out the annoyed customer, replying with "oh no we're good, we don't need any of that."
"We only planned on coming to GameStop today, and we're buying a lot of pre-owned games so that we never have to come back here."
Ange, responding as herself again, said "a little bit too much information."
"But anyway, you don't even have to use or come back at all, if you give me a couple of bits of information, I promise it'll be quick, less than five minutes – we're going to save you 30 bucks today," she added.
"No, like we said, we don't really need it," Ange said, replying as the disgruntled shopper, once more.
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Following that statement, Ange, while pretending to be in a state of confusion, asked: "You don't want to save 30 bucks today?"
In the post's caption, Ange noted that this sort of exchange happens all the time with customers.
"The amount of times people have passed on saving money is beyond me," she wrote.
Since going live the post has garnered more than 1,700 likes and dozens of comments from TikTok users who discussed the issue.
"I get not wanting a membership if I rarely come to the store but if it's free then why not," one user said.
A second user, taking the shoppers' side, said: "That's the issue, you guys push it onto people who don't want it."
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"If they don't want to be pitched on an account they shouldn't shop at a store that notoriously harps on employees to do so," a third user remarked.
Meanwhile, a fourth user simply retorted, "I'd rather pay another $30 than have another source of spam calls coming my way."