MEGHAN Markle was allegedly helped by a string of top royal mentors when she joined the family - but she "wouldn't listen" to anyone.
The Duchess told Oprah Winfrey in the bombshell two-hour interview that she was left completely unsupported when she entered into the Royal Family.
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But now staff have revealed they were "hurt" after hearing allegations that Meghan was left to fend for herself.
Instead, the Duchess was given a string of the Queen's most senior staff as "mentors" after her engagement with Prince Harry, insiders have claimed.
One source told the : "It is very disingenuous to make such a sweeping generalisation.
"There was a brilliant team of very experienced and loyal aides to help them.
"Sadly, she and Harry were willing to listen to no one. And that is the honest truth."
Insiders say that 39-year-old Meghan was allowed to hand-pick her own 15-strong team of loyal and talented private office staff.
And the Queen allegedly persuaded her long-standing and extremely popular former deputy private secretary Samantha Cohen to stay on and work for the couple.
ROYAL TREATMENT
Ms Cohen had handed in her notice after working for the Royal Household for the best part of two decades, but Her Majesty personally asked her to stay, it's claimed.
The calibre of the team made available to Meghan was, sources say, a sign of how committed Buckingham Palace was to supporting her.
An insider added: "The Queen gave her Sam, her most trusted, her safest set of hands."
During the explosive interview with Oprah, Meghan said that she hadn’t received any guidance on how to behave as a royal – leaving her forced to google the National Anthem.
She told the talk-show host during the chat: "Unlike what you see in the movies, there’s no class on how to... how to speak, how to cross your legs, how to be royal.
"There was none of that training that might exist for other members of the family. That was not something that was offered to me."
But Prince Harry was allegedly "intrinsically distrustful" of the institution and Meghan just "really didn’t want to know" when a team was assembled to help them with the transition.
Meanwhile, the Queen is said to be personally taking charge of the Meghan and Harry fall-out as she quizzes senior royals over the race row.
The monarch is "privately" investigating after the Sussexes' two-hour interview with Oprah Winfrey.
And she is said to have also issued a three-line whip to Palace staff to stop them discussing the situation publicly.
The Queen is reportedly set to take a more personal approach as she extends an olive branch to the Sussexes - with phone calls expected to take place in the next few days.
It comes after the tell-all chat with Oprah - which saw Meghan break down in tears as she and Harry revealed the pressures of being part of the Royal Family.
The Queen waited until Tuesday to comment on the explosive interview so Brits could watch it first - with the royals deciding to deal with the matter in privacy.
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A statement from the Palace issued on behalf of the Queen said: "The whole family is saddened to learn the full extent of how challenging the last few years have been for Harry and Meghan.
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"The issues raised, particularly that of race, are concerning. Whilst some recollections may vary, they are taken very seriously and will be addressed by the family privately.
"Harry, Meghan and Archie will always be much loved family members."