Passengers left stranded after bungling train company failed to open station to let them in
Travellers watched in disbelief as the train left Oxford station without picking anyone up
ALMOST 100 passengers missed their early morning train yesterday after bungling rail operators failed to open the station doors to let them in.
Travellers watched in disbelief as the train left Oxford station without picking anyone up.
Staff later apologised, suggesting the rail worker who was supposed to open the station in time for the 7.43am service to London had overslept.
Travellers took to social media to blast Great Western Railway, which operates the station.
Robert Atkins, said on Twitter: "How is Oxford station still not open?
"The first train has already left but all doors are closed. No communication.
"Over 50 people missed their train. There was zero communication. What gives?"
Another, Kerry Bowler, asked: "Why does only one person have a set of keys?"
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Francis Barr told said: "Staff forgot to unlock the doors to the Oxford main station this morning.
"Over 100 people were waiting for the first Chiltern service to London, but could not get in to catch the train.
"No way to run a railway."
He added: "My wife was on the way to London to catch the Eurostar to Paris for work.
"It looks like someone forgot the Chiltern Railways service to Marylebone was still running, despite the construction and track works at the station.
"The first 7:43am Chiltern service to London left without the passengers.
"One of the people waiting called the customer services and someone was then sent to open the station.
"The station doors were then unlocked about 8am so my wife took the next Chiltern train to London.
"Another passenger said this was not the first time he had experienced the problem."
The rail operator said: “Staff arrived later than they should have.”