Jet2 staff served schoolgirl a POT NOODLE after ‘running out’ of her pre-ordered £8 curry – but her furious mum says she spotted another passenger tucking into their tikka
Family claim they were not even offered a refund for £8 in-flight meal
JET2 staff served a POT NOODLE to a schoolgirl after claiming to have run out of the £8 curry she had pre-ordered - but her furious mum claims she later spotted another passenger tucking into the chicken tikka dish.
On a flight to Kos, in Greece, airline staff offered Hannah Easthope, 12, either a Thai curry or a Pot Noodle as a replacement for the meal, her mum Vicki Easthorpe said.
Hannah, who doesn't like Thai curries was forced to settle for a £1 Pot Noodle and claims she wasn't even offered a refund.
Vicki, 39, said: "We had ordered it well in advance and Hannah's and my ex-husband's both cost £8, while my other daughter and I ordered cold meals.
"Luckily, my daughter is really placid and was getting fed up so just said it was fine and she'd eat the Pot Noodle.
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"Half an hour later and the other meals are coming out that have been ordered off the inflight menu.
"My daughter turned to me and said 'mum, I can smell chicken tikka masala'. She looked in front of us and a man was tucking into his chicken tikka curry.
"The staff claimed that the only alternative was a Thai curry which just isn't acceptable for young children. But after that, they were serving pastas and all sorts to others. But they never mentioned these as options for us."
Vicki, of Shropshire, said cabin staff told her the curry being enjoyed by another passenger was of a "lower quality" than the one Hannah had ordered, which is why it was not offered. But she claims both meals cost £8.
She added: "This was a 4hr 15-minute flight. A Pot Noodle isn't an acceptable meal for that length of time.
"Thankfully we hadn't ordered meals on the way back and they'd ran out of food inflight anyway. To run out of food is bad.
"The first meal Hannah had when we got home was a chicken tikka masala."
A spokesperson from Jet2 said: "We are sorry for any inconvenience caused to Vicki and her family.
"We have not received a complaint from Vicki about this matter, and always encourage customers to contact us directly so that we can resolve any issues that they may have.
"However, we are contacting Vicki to ensure that she is refunded."
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