departure lunge
Moment passenger SLAPS Stansted Airport worker after being told she’s going to miss Ryanair flight
The women lost the plot when she learned the gate for her flight to Athens had closed
A FURIOUS Passenger has been caught on camera SLAPPING a Stansted Airport worker after being told she was going to miss her flight.
The woman was filmed hitting out at the female Swissport worker who was handling check-ins for bargain flight giant Ryanair.
3
3
A fellow passenger uploaded the shocking footage of the 'slap attack' to Twitter.
He wrote: “Late passenger slaps a member of staff @STN_Airport because she was late & gate 43 closed.”
The video clearly shows the woman standing by departures next to the woman positioned behind the counter.
She can then be heard shouting at the worker before then slapping her around the face.
Another passenger can be heard saying, “Woah,” as staff dash to the scene of the attack.
Stansted Airport later wrote on Twitter: “We'd like to confirm that @EssexPoliceSTN attended and the investigation is underway.”
Related Stories
A Swissport staff member told The Telegraph: "It happened Monday morning, 9ish, the passenger had too many hand luggage bags, refused to pay or repack, and was advised the gate needed to close so aircraft could take off as already a bit late.
"Her flight was to Athens, when the gate closed that was her reaction. She was escorted to the front entrance of the terminal.”
A spokesperson for Stansted Airport : “Any act of aggressive, violent or disruptive behaviour towards any member of airport staff is completely unacceptable and such incidents will always be reported to the police to take the appropriate action.”
3
This passenger was refused travel to her intended destination after the incident, according to Essex Police.
A police spokesman said the woman was given a caution for common assault.
Airlines UK, a membership organisation which represents 11 UK airlines, recently drew up an industry code of practice on disruptive passengers to deal with this issue last year.
It says: “While disruptive behaviour remains rare, when it does happen the impact can be significant – for fellow passengers, employees working at the airport and in the air, as well as for the disruptive passengers themselves.”
Topics