kelvin MacKenzie

If Sir Alex Ferguson wants to know why young Matthew Monaghan was a failure at Manchester United, he should ask customer ‘care’

Lad's father is still awaiting a response from the Old Trafford legend and thinks it's about time Fergie knew what happened, nearly 30 years later

MATTHEW MONAGHAN never made it big at Manchester United.

He literally lasted a few months. There was a good reason Matthew failed and his stepfather thought, some 30 years later, Sir Alex Ferguson should know it.

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Return to sender ... Sir Alex Ferguson still hasn't answered Geoff Monaghan's letterCredit: Getty Images

So he dropped him an email. Sir Alex still has an office at Old Trafford and is a director of the club, so stepdad Geoff might reasonably have expected to hear back from the great man to a note that said simply: “I think it will answer a question you may have asked yourself so many years ago, the reason you lost what would have been one of your best players.”

A 15-word reply did come back. Not from Sir Alex but from United’s customer care department, which read: “Dear Geoff, We are sorry we are unable to pass on your email. Kind regards.”

Foul play ... Sir Alex still has an office at Old Trafford and is a director of the club, so Geoff might reasonably have expected to hear back from the great manCredit: Getty Images

Had anybody asked Geoff, he could have told them Matthew had been sexually abused in the junior set-up at Crewe before joining Beckham and the like at United. He turned away from football towards alcohol and obscurity. Who could blame him?

Clearly the word care in United’s customer care department is misplaced.

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If they do care, perhaps they will now pass the email on to Sir Alex.


DAVID CAMERON says he was a victim of populism.

No he wasn’t. He was a victim of unpopulism.

His.

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Be like Donald, Mrs May

Land of the tax free ... Trump plans to give tax breaks to the US companies that stay but will impose tariffs on those which don’tCredit: Getty Images

I’M really warming to Donald Trump.

He has ordered his staff to draw up a list of US companies planning to move their production out of America and to set up five-minute calls with each of the chief executives. I’d love to sit in on those calls.

Trump plans to give tax breaks to companies that stay but will impose tariffs on those which don’t. Why doesn’t Mrs May adopt something similar? I am sick and tired of major foreign firms making substantial profits through their UK subsidiary but paying virtually no tax. They think it’s clever. I think it’s unfair and unreasonable.

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