I was left fearing for my life when DHL sent me toxic chemicals by mistake – it was terrifying
A DHL customer was left fearing for her life when she was sent toxic chemicals by mistake.
Sophie Jones, 35, found two 40kg boxes marked “dangerous goods” on her doorstep after she ordered electronic kit for her job in robotics.
She opened the lid of one and it started releasing dry ice in her kitchen.
Sophie said: “It was like something from a sci-fi film. I quickly closed it and I’ve been too scared to open it again.
“I’m worried it could be something poisonous which I’ve now got in my house.”
Sophie later discovered the £72,000 items were from Siemens Healthcare Diagnostics and destined for a US lab, with labelling suggesting they were linked to tests for pregnancy.
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Neither DHL nor Siemens responded to Sophie’s concerns.
After The Sun contacted Siemens, it rang Sophie and told her to remove the boxes from her home in Plymouth, Devon, because of the possible danger from toxic fumes.
They also told her it contained a “biochemical substance”.
Siemens Healthineers said it would talk to DHL over the incident.
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The firm also said of the boxes: “They contained ingredients for medical tests and were addressed to a company site in the United States.”
DHL has since collected the boxes.
A spokesman said: “We’d like to offer our apologies to Ms Jones for the incorrect delivery and the challenge she faced arranging collection.”