CUP OF WOE

We were charged thousands by Starbucks in huge error – but when they reimbursed us it got even worse

A FAMILY say they had to cancel their vacation after a massive mistake in Starbucks left them thousands out of pocket.

When Jesse O'Dell made his morning coffee run on January 7, his wife was shocked to discover a 4-digit charge on their credit card.

Advertisement
Jesse and wife Deedee were stunned to see the charge on their credit cardsCredit: Fox23
The receipt revealed the coffees should have cost $10.90, but they were charged $4456.27Credit: Fox23

Jesse went to an Oklahoma branch of Starbucks and an iced Americano for his wife Deedee and a venti caramel Frappuccino for himself.

The order should have cost him roughly £8.26, but the family was shocked to discover the coffee chain had charged Jesse a total of £3,679.76.

The mistake was discovered when mother-of-four Deedee tried to use the family credit card at the mall later that day, and it was declined.

The couple quickly reached out to Starbucks, who sent them checks to reimburse the blunder - but the checks bounced.

Advertisement

Jesse said: “We contacted their customer service helpline probably 30 to 40 times that day."

The family had to make the difficult decision to cancel a family trip to Deedee's home country of Thailand after the financial fumble.

Starbucks told The New York Post that the checks only bounced due to a typo, and new checks have been sent to the family.

But shockingly, the spokesperson for the coffee giant blamed Jesse for the mistake.

Advertisement

Most read in The Sun

SEARCH ENDS
Missing traveler is found after month-long search that led to dad's suicide
BEACH ‘MURDER’
Chilling moment student 'scopes out' beach where he ‘stabbed mum 10 times'
JUNGLE WINNINGS
Coleen Rooney signs first big money deal after I’m A Celeb success
TRAGIC STAR
Netflix star dies months after announcing he was suffering with serious illness

They claim Jesse submitted an "enormous tip" when placing the order.

Jesse told McClatchy News: “I know how to press buttons. I didn’t press that button. If it wasn’t the barista then it’s definitely your network, which is a really big issue.”

Jesse has warned others to keep their receipts in case something like this happens to another family.

He continued: “This is something that has caused duress in our family and hopefully others don’t have to go through something like this."

Advertisement

One man had a pleasant surprise when he woke up to find £127,000 deposited into his bank account.

The man, who lived in the United Arab Emirates, was arrested after he reportedly spent the lot.

According to court reports, he told the judge: "I was surprised when Dh 570,000(£127,000) was deposited in my bank account. I paid for my rent and expenses."

Dubai Public Prosecution charged him with obtaining the money illegally.

Advertisement

He has now appealed against the verdict and a hearing is expected next month.

The local Starbucks has blamed the blunder on a network issueCredit: Fox23
Starbucks has said Jesse is at fault for leaving a tip of $4444.44Credit: Fox23
Topics
Advertisement
machibet777.com