Shocking moment wheelchair-bound woman is carried out of MTV gig by four burly bouncers

FOUR burly bouncers carry a disabled mum out of a gig in her wheelchair as she screams “stop hurting me,” this shocking footage reveals.

Wheelchair-bound Anna Roberts, 41, claims she was turned away from an empty disabled platform at the MTV Crashes Plymouth gig because she hadn't pre-booked.

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Determined to enjoy the gig with her 14-year-old daughter and the girl's school friend, the group headed to the front of the standing area, where they were welcomed by the crowd.

But things turned sour when staff at the open-air gig on Plymouth Hoe told her she had to move.

When defiant Anna refused to budge, the muscle-bound quartet manhandled the mum and pounce on her wheelchair.

One reveller caught the moment Anna was dragged off in the chair as her tearful daughter watched on helplessly.

Anna - who suffers from extreme pain in her joints - can be heard screaming "stop hurting me" as bouncers attempt to restrain her.

She pleads with them to stop by yelling "you're going to break the wheelchair" but they drag the chair backwards before hoisting it into the air.

The mum-of-four claims they threw out her daughter and dumped her near the back of the crowd, before the girl fought to be let back in to care for her distraught mum.

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Shaken Anna said: "Four to six security guards came barging through.  It was quite overwhelming. They said 'if you don't move now we're moving you'.

"I wasn't moving.  I had as much right to be there as others. I paid for my ticket like everyone else and I paid for my daughter even though she's my carer.

"Suddenly they grabbed my daughter's friend and dragged her out.  She was really upset. I was supposed to be looking after her for the night and I didn't know where she had gone.

"My daughter was trying to protect me and stay with me and they started trying to grab me. I said 'don't touch me'.  I get painful joints and I told them 'you're not allowed to touch me'.

"One of them was invading my personal space and he grabbed my quite roughly. He started getting really aggressive.

"They grabbed my daughter and dragged her off and she knew I would go into an instant panic. I was screaming.  They grabbed me and yanked my wheelchair into the air.

"I was really worried about my safety.  They put me in danger by doing that."

Married Anna said when her husband bought the £14.50 tickets for the concert headlined by Rudimental, he was told he didn't need to pre-register a space on the disabled platform.

But she said despite getting there early, she was turned away for not having reserved a space, and they headed for the standing area.

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The group managed to secure a space down the front because they were so early, and claim a manager initially came to check they knew the crowd would soon fill up.

Anna confirmed she was "quite happy" but staff soon returned to say that she was putting others at risk - and then again to say she was at risk herself.

Anna offered to sign a waiver, but half an hour after the concert started they were approached by the group of security officials who carried her out.

She added: "I just wanted to sing and have a nice time like anyone else. I was treated like a second class citizen.  I felt totally humiliated.

"I was in fear for my safety - in fear for my life. I feel really shaken about the whole thing. It's the first concert I have ever been to.

“They manhandled me. The picked up my chair and carried me out in front of everyone.

"I was crying.  People were later walking past saying 'that's the woman who got dragged out'."

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A joint statement from Plymouth City Council and MTV said: "The safety of all our event goers – including those with mobility problems – is our absolute priority at all times.

"There are several areas around the MTV Crashes site where wheelchair users can enjoy the show safely.

"The area immediately in front of the stage is not safe for wheelchair users as it can become densely crowded and the audience frequently surges forward.

"Our security staff became very concerned for the safety of a wheelchair user at the very front of the crowd, directly behind the barrier and asked her to move to the viewing platform for her own safety.

"They spent around two hours trying to explain the risks to the wheelchair user and offered her various alternatives but she refused to move, putting herself and others at risk and leaving us no option but to remove her from the area."

They vowed to investigate complaints.

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