Family’s anger after bungling virgin media engineers barricade them inside their own home with trench and barriers
The family now can't use their driveway or get in and out of the house without scaling the trench and fences
A FAMILY has been left furious after bungling virgin media engineers barricaded them inside their own home with a trench and barriers.
Dave Henshall's wife and daughter were left stuck inside the house after contractors dug a trench and put up fencing all around their Bolton home while they were inside.
They are now unable to get in or out of the house without scaling the fences and can not use their driveway - despite not even being Virgin customers themselves.
Dave, 47, told the : "I'm absolutely furious. I came home from work tonight and found they had barricaded my wife and daughter inside.
"I was astonished. I had to fight my way into my own house. It's extremely dangerous. There's rubble everywhere.
"I couldn't park on my own drive. They left it like this and just buggered off."
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The furious dad, who said the engineers had been at the house for a couple of days, says he tried to get hold of Virgin but has been unable to get through to the company.
He slammed: "I'm a Sky customer and I can tell you I won't be going with these jokers."
Dave even went as far as to email Virgin Media chief executive Tom Mockridge pictures of the barricade.
He wrote: "I appreciate that workmen have to dig up roads to get to your product underground, but when I came home from work today to find my whole house barricaded off from the rest of the street, I was disgusted.
"My wife informs me the last workmen left at 2pm with no thought to the fact she could not move her car from our drive, and it is stuck now until at least 8am tomorrow.
"I have taken some pictures so you can see what a disgrace they have left my house in and hope that you can pass this down the chain, so somebody is held to account.
"I trust that this will be don expeditiously and look forward to hearing from someone within your company.”
A Virgin Media spokesperson said: ""Virgin Media expects the very highest standards of work from all its contractors. We apologise for the inconvenience we have caused during work to lay ultrafast broadband on this street and we will be discussing the matter with the contractors as a matter of urgency."
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