Jump directly to the content
HOLIDAY HELL?

Homecoming Brits face airport delays as passport readers fail because the SUN IS SHINING

Bizarre fault in biometric sensors heaps misery on weary travellers as they arrive back in the UK

Few British holidaymakers would be saddened to see the sun shining as they arrive back on home soil.

But good weather is causing a nightmare for passengers at Stansted Airport (pictured below) because dazzling sunlight is allegedly playing havoc with its hi-tech e-passport readers.

 Is this the first time British holidaymakers have complained about Blighty being TOO sunny?
1
Is this the first time British holidaymakers have complained about Blighty being TOO sunny?

The airport's passport hall faces west, meaning it is drenched with beautiful light whenever the sun begins to set.

However, the rays are reportedly stopping the passport reading machines from scanning people's faces properly.

Ralph Gross, from the Robotics Institute at Carnegie Mellon University, said facial recognition devices were often flummoxed by sunlight.

“It’s got better at dealing with challenging illumination situations, but it will still struggle in this light," .

"As long as the cameras are set up this way, they are going to struggle with the accuracy rate in this situation.

"It’s the same way as any camera will struggle when it is pointed into very bright sunlight.

"The human eye is very well-adapted to handle bright lights, and the cameras are getting better but they are still not perfect."

Biometric passports store data about travellers' appearance and are designed to cut down on forgery and fraud.

Normally, this speeds up passport control because a computer is used to scan details, rather than a human.

Yet the technology doesn't always work when the sun is pouring in through Stansted's windows.

To combat the issue, the airport has installed 15 more e-passport reading gates, doubling the total number to 30.

A Home Office spokesperson said: “Border Force is working with Stansted airport to resolve this issue, which has no impact on border security or the experience for the vast majority of passengers passing through passport control.”


We pay for your stories! Do you have a story for The Sun Online news team? Email us at [email protected] or call 0207 782 4368