Wedding photo company refuses man refund after his fiancée died – then sets about taunting him online
A WEDDING videography company mocked the fiance of a dead bride-to-be on the planned day of their wedding following a dispute over the fee.
Alexis Wyatt tragically died in a car accident in Colorado in February.
"After what Justin pulled with the media stunt to try and shake us down for a refund we hope you sob and cry all day for what would have been your wedding day."
The online trolling included the words, "sorry, not sorry."
Additionally, Copper Stallion Media redirected its entire business to a website called JustinMontney.com and attacked Montney for trying to "shake us down."
The argument started when Montney tried to get a refund for the $1,800 fee following Alexis' death.
The company did express its condolences, but indicated that "services are non-refundable under the terms of our contract."
Montney told The Denver Channel that the company offered to transfer his fee to his next wedding, which he thought was "a very a very insensitive thing to tell me."
However, the company writes on JustinMontney.com that it was Montney who made that suggestion.
"The contract was non-refundable," the company wrote.
"We will NEVER refund Justin Montney even with the online threats and harassment."
The company later accused Montney in engaging in a "smear campaign" against CSM after saying it received 75 one-star reviews online in a matter of hours.
CSM also said it received some "colorful" emails.
"We understand a death occurred, but it's not right for people to turn to the internet and sodomize the reputation of a company," the company wrote.
"This is malice and the intent was to do harm.
"We know Justin is still young and in his 20s but this was wrong.
"He could have quietly filed a small claim to 'try' to recoup the non-refundable deposit.
"Instead, he chose the internet to shake us down."