Five star hotel refused to lend its defibrillator to help OAP having a heart attack outside

A FIVE star hotel was branded "disgusting" after staff refused access to its defibrillator as an OAP suffered a suspected heart attack outside.

The luxury Chester Grosvenor hotel has since issued an apology and blamed a "miscommunication" after a Facebook post slamming the hotel was shared over 6,000 times.

The drama happened on Saturday afternoon at the Grosvenor shopping centre in Chester.

Passerby Nathan Roberts noticed that an older man looked unwell and stepped in to see if he was okay.

Nathan says in the Facebook post: "After speaking with the gentleman's wife and with himself I realised that he was having a heart attack."

A member of shopping centre staff called emergency services as Nathan ran off in search of a defibrillator.

He asked staff at the Chester Grosvenor hotel if it was possible to use their defibrillator, but was told they were unable to "lend" the life-saving equipment to Nathan.

Nathan wrote: "If you are unwilling to provide life-saving equipment to someone who needs it then shame on you.

"If you aren't giving [the hotel] an extortionate amount of money then they will quite literally let you die and not even bat an eyelid.

"This is disgusting."

Nathan said the nearby New Blossoms hotel offered its defibrillator and the patient was treated.

Furious Facebook users took to the comments to brand the hotel "disgusting."

In a statement on its Facebook page, the £210 a night hotel said: "The hotel has always made its defibrillator available to the local community when requested, many times over the past year.

"We apologise unreservedly and we deeply regret that, on this occasion, an internal miscommunication resulted in its use being denied.

"The defibrillator will continue to be made available for use in all emergency situations."