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SYSTEMS DOWN

I want to buy an EV… there’s a major concern holding me back – tech is a nightmare

A DRIVER who plans to buy an EV says they are being held back by concerns over tech.

The motorist, named as BW, shared their fear that a new electric car could be littered with some irritating faults.

A driver has revealed a major concerns holding them back from buying an EV
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A driver has revealed a major concerns holding them back from buying an EV

In a letter to resident motors expert Alex Robbins, BW wrote: "I have had two Skodas on the Motability scheme, a Superb and a Karoq,  and, apart from a few annoyances with the software, I’ve been very pleased with them.

"The Karoq is due for replacement next April and I would like to go electric so the Enyaq is on the cards. 

"However, I am very concerned about the software glitches that still exist on the VW ID.3, which may also affect the Enyaq."

Skoda is owned by the VW Group, who also manufacture the ID.3.

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According to a of the model, problems with the infotainment and "active safety" systems, like adaptive cruise control, have been among the most reported complaints from owners.

Alex added: "Volkswagen is well aware of the shortcomings of its latest infotainment system (named E3 1.1), for which it has become renowned.

"These include slow, laggy operation, long warm-up times, crashing and freezing, hard-to-understand icons, and touch-sensitive pads to adjust the climate control that, unfathomably, aren’t illuminated at night so that you can neither see nor feel where they are."

Thankfully, he explained that Skoda models have not been as badly affected by the flaws and that VW has taken steps to update its system and resolve some of the most common problems.

For example, Skodas are temperature controlled by a slider that is always present on the screen and remains visible at night time.

However, Alex did note that some of the "deeper problems" still remain, with drivers reporting that the screen can sometimes lag and freeze.

Nonetheless, he felt that the updates introduced by VW have allowed the system to work "more fluidly" than it used to, meaning the infotainment system is "no longer a deal-breaker".

It comes after a major manufacturer cut 2,500 jobs, with hundreds of UK workers at risk.

Meanwhile, Mercedes crashed two of its EVs together in a "first ever" test.

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