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PRODUCT RECALL

Walkers recalls Sensations Thai Sweet Chilli crisps over fears they could trigger allergies

The crisp giant is recalling its Sensations Thai Sweet Chilli Flavour Potato Crisps because it hasn't correctly emphasised on the packets that the snacks contain wheat

WALKERS is recalling its Sensations Thai Sweet Chilli Flavour Potato Crisps because it hasn't correctly emphasised on the packets that the snacks contain wheat.

Products containing wheat - and therefore gluten - can be a possible health risk for anyone with an allergy or intolerance to gluten.

 Walkers has recalled its Sensations Thai Sweet Chilli crisps amid allergy concerns
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Walkers has recalled its Sensations Thai Sweet Chilli crisps amid allergy concernsCredit: Walkers

People who are allergic to gluten can experience diarrhoea, abdominal pain, bloating and flatulence, indigestion and constipation if they eat wheat.

The crisp giant says the offending packets did say wheat was included in the ingredient list, but that it wasn't highlighted in bold.

It's recalling 73g packs, which were price marked "Only £1 RRP", as well as 40g packs.

Affected packets contain best before dates of January 29, 2019 and earlier. Crisps with best before dates of February 2, 2019 and after are not affected.

Your product recall rights

PRODUCT recalls are an important means of protecting consumers from dangerous goods.

As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.

But it's often left up to supermarkets to notify customers when products could put them at risk.

If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.

When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault.

If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.

They should usually provide you with more information and a contact number on its safety notice.

In some cases, the manufacturer might ask you to return the item for a full redund or arrange for the faulty product to be collected.

You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item.

Walkers says customers with one of the affected packs, should call the Walkers Consumer Care Line on 0800 274777 to receive a full refund.

The Food Standards Agency says that if you have bought these crisps and you have an allergy or intolerance to wheat (gluten), you can also return them to the store you bought them from for a full refund.

It's unclear which supermarkets sold the offending packets. But when we checked the major supermarkets' websites, we found that Asda currently sells 40g packs of Sensations Thai Sweet Chilli crisps.

Recently recalled products

HERE are 10 items that have been recently recalled - so look out for them in and around your home:

SlimFast recalled one of its vegan meal replacement powders earlier this month because it contained milk.

Lidl recently recalled mini-‘Magnum’ style ice creams over fears they could trigger allergies.

While, chocolate cornflake cakes sold in Iceland have been recalled due to fears they may contain salmonella.

Hundreds of Brits are posting empty crisp packets to Walkers… and here’s the reason why


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