Ryanair website crashes leaving holidaymakers unable to check-in online
RYANAIR'S website was down for around an hour earlier today, leaving holidaymakers unable to check-in to their flights online.
A notice on the budget airline's website said that the site was "down for maintenance" but didn't specify when it would be back up and running.
Customers who fail to check-in 48 hours before departure face a hefty £55 fee for printing off their boarding passes at the airport.
The website went down at around 11:45am this morning and angry and frustrated customers took to twitter to complain.
Ryanair has said that the problem is now fixed but some passengers are still complaining that there is an issue with the site.
While the notice on the website suggested customers who need to access the airline's online services download the app, some passengers noticed that it was down too.
As well as being unable to check-in to flights, customers also couldn't purchase tickets or adjust bookings online either.
One passenger who is flying later today was told by the airline to "try again in a couple of moments" but that was 50 minutes before the site was back up.
Other passengers were stuck with pop-up message on the app that say: "Something's gone wrong with your request."
The airline's social media team have been responding to worried passengers queries on twitter.
Some of the messages told customers that they are passing details of the problems onto the firm's IT department who "will look into the issue".
Other replies asked for passengers booking reference or ask them to try in another browser.
A spokesperson for Ryanair told The Sun: "We experienced a temporary outage earlier this morning, which was quickly resolved and we apologise to customers for this brief disruption."
If you are still struggling to access the site, try swapping browsers or clearing your cookies.
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Ryanair has backtracked on their decision to force passengers who had already booked flights after November 1 to pay to check in bags weighing under 10kg.
Currently, only priority booking passengers who pay £6 can bring two bags of hand luggage into the cabin, while non-priority passengers can take one small bag into the cabin and put a second bag in the hold for no extra cost.
The airline's chief executive Michael O'Leary had previously indicated the company might change its policy due to the delays caused.
Ryanair's finance boss Neil Sorahan said: "I’ve seen two-year-olds wheeling a bag up to the plane as people try to take advantage.
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