Ticketmaster data breach – how many customers’ information was hacked and how can you protect your card details?
Up to 40,000 UK customers may have had their card details stolen
TENS of thousands of Ticketmaster customers in the UK have been warned they could fall victim to cyber fraudsters after hackers stole their details.
Here's what you need to know about the data breach and how to protect yourself from fraud.
What is the Ticketmaster data breach and how many customers had their details stolen?
Ticketmaster - which controls 80 per cent of ticket sales across the globe - revealed in June 2018 it had been targeted by hackers.
The cyber crooks used "malicious software" on a third-party customer support programme called Inbenta, which is used by the site.
The company said 5 per cent of its customers across the globe were affected by the hack - including around 40,000 in the UK.
Their personal details including card and payment information may have been stolen.
What should I do if I've fallen victim to the Ticketmaster hackers?
Ticketmaster has contacted affected customers by email to warn them that they will need to reset their passwords when they next log in to the site, as a precautionary measure.
Here is what to do to protect yourself from fraud if you think your details have been stolen:
- Change your password on Ticketmaster as soon as possible
- Monitor your bank and credit card accounts for any suspicious or unexpected activity
- If you think you've been a victim of fraud, contact your bank immediately
- You should also report it to Action Fraud on 0300 123 2040