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Millions more customers now due PPI compensation because of this ruling – are you owed a refund?

MILLIONS more customers could be due compensation even if they’ve been turned down before because of the Plevin court ruling, experts have warned.

The Financial Conduct Authority (FCA) today is starting the clock on the two-year PPI reclaiming deadline, as it seeks to draw a line under the mis-selling scandal that has already cost banks £27.4 billion.

 Four of the biggest lenders in the UK have been repaying back millions to customers
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Four of the biggest lenders in the UK have been repaying back millions to customers

Experts from  (MSE) are now reminding customers this also means they can now make claims on the back of a court case known as Plevin.

The ruling means customers can get money back if their bank did not declare that at least 50 per cent of the cost of the PPI policy was in commission.

As bank loans with PPI typically averaged 67 per cent and lenders almost never mentioned it, a lot of people are likely to be owed compensation.

This means over 1.2 million people who’ve had past claims rejected by the bank or the ombudsman will rightly have their cases reopened due to the ruling.

And it’s possible millions more will be able to claim now too, according to MSE.

If you’ve had a PPI claim rejected in the past, you should resubmit it to your PPI provider and ask them to check for undisclosed high commission.

 Millions more consumers are due PPI compensation even if they’ve been rejected previously
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Millions more consumers are due PPI compensation even if they’ve been rejected previouslyCredit: Alamy

HOW MUCH CAN YOU CLAIM BACK?

IF your claim is successful, the amount you get depends on your circumstances.

Ultimately you should get back all your premiums plus interest.

Between £300 million and £400million has been paid out per month in recent years and the average payout is around £2,000

Martin Lewis, the founder of MSE, said: “Until now, you were usually only due money back from PPI if the firm had either given you an inappropriate policy, such as employment cover for the self-employed, or lied to you, like saying PPI was compulsory.

“Yet with Plevin, in most cases it’s simply a case of ‘Did you have PPI? Then you are owed money.”

“So if you have a loan, credit card or other debt product that has been active at some point since 2008 and had PPI on it, then if you haven’t reclaimed already, you’re almost certainly due some money back, even if you don’t think you were mis-sold in any other way.”

Around 60 million PPI policies were sold over the past 30 years - during which there have been 18.4 million complaints, according to the Financial Conduct Authority (FCA).


SUN SAVERS We show you how to claim PPI back from banks as the government’s countdown kicks off — plus, get a free fiver from our rewards club


The FCA is urging people who are “unsure” whether they had PPI to make a claim before the deadline on August 29 2019.

The claims industry believes just a third of eligible claims have been paid so far, leaving banks facing the prospect of huge payouts.

Last month, Barclays set aside £700m and Lloyds Bank another £1bn to pay for further compensation claims.

Gareth Shaw, a money expert at consumer group Which?, previously said: "With banks now setting aside more money for PPI claims, it shows that the fallout from this mis-selling scandal is far from over and there are significant amounts of compensation due to consumers."

The consumer group created a .

What is the Plevin court ruling?

  • In 2014, a court ruling found that a customer, called Susan Plevin, was treated unfairly because she wasn’t told that a large amount of commission (71.8 per cent) was taken from her PPI payment.
  • It means that if over 50 per cent of your PPI bill went on commission to the lender and you weren’t told about this then you are due a refund.
  • As bank loans with PPI typically had 67 per cent commission and banks almost never mentioned it, a lot of people are likely to be owed compensation.
  • The new rule was set by the FCA and comes in today (August 29), which means you can now set up a claims under these terms.
  • If you’ve had a PPI claim rejected in the past, you should resubmit it to your PPI provider and ask them to check for undisclosed high commission,
  • You  can visit MoneySavingExpert.com’s  guide for more information and to kick off a completely free complain.
  • You can also try to reclaiminf your mi-sold PPI through


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