URGENT RECALL
Primark issues urgent recall of popular kids bags which pose a choking risk
Watch our video on your refund rights for product recalls
PRIMARK has issued an urgent recall of popular kids bags that pose a choking risk.
The bargain fashion retailer is asking shoppers to bring back two types of plush bags that don't meet safety standards.
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Primark said the products, based on the kids' favourite 2002 film Lilo and Stitch, come with a zip puller that may detach.
This could lead to a child ingesting or potentially choking on it.
If you've bought one of the bags and it comes with a product number 2056301 or 9270801, you should take it back.
You should be able to find these product numbers on the labels.
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Shoppers who take the toys back are eligible for a full refund and no receipt or proof or purchase is needed.
Customers with any questions can email [email protected].
You can find your nearest Primark store by visiting primark.com/en-gb/stores.
OTHER PRODUCT RECALLS
Product recalls are common practice among retailers with items pulled from shelves for a host of different reasons.
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In most cases, products are pulled because there is a safety risk to customers.
You can read more about your rights concerning a recalled product in our guide.
The Range recently issued an urgent recall of a popular energy-saving gadget.
The discount retailer warned the Teddy Sherpa electric throw could overheat and catch fire.
Last week, pharmacy chain Boots told shoppers to bring back a faulty Christmas gift over "risk of burn" fears.
The Radley Cosy Up mug and sock set was recalled as the base of the mug could crack and break into pieces when used.
Your product recall rights
Chief consumer reporter James Flanders reveals all you need to know.
Product recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it's often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you - the customer - to register the appliance with the manufacturer as if you don't there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full refund or arrange for the faulty product to be collected.
You should not be charged for any recall work - such as a repair, replacement or collection of the recalled item.
Another festive product has also recently been urgently recalled over injury fears.
John Lewis has been forced by safety officials to recall its latest Quality Street Sweet Glass Baubles due to their resemblance to the chocolates.
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Officials warned that people risk being left with cuts to their mouth or hand if they try to take a bite of the bauble.
The baubles were sold at John Lewis from September 1 to October 17.
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