WINDOW PAIN

We’re being charged £21,500 by council to fix the WINDOWS in our tiny flat – that’s more than we make a year

Diego said leaseholders have already splashed out £20k on works, including a new lift and roof repairs, in the last five years

A COUPLE claim they're being charged by the council more than what they earn in a year to fix windows in their tiny flat.

Diego Bertoni, 40, and his partner Cristina Marin are having to fork out £21,500 because fixings in the Shepherd's Bush tower block have exceeded their lifespan.

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Cristina Marin and husband Diego Bertoni are having to fork out thousands of pounds for new windowsCredit: BPM
Verulam House in Shepherd's Bush needs new windows because they haven't been upgraded since the 90sCredit: BPM
Cristina Marin said Hammersmith and Fulham Council has 'no sympathy' for leaseholdersCredit: BPM
Local authorities say they are only asking for 49 per cent contribution to the total costs from localsCredit: Getty

The leaseholders, who have a baby girl together, have been battling with west London authorities over the "unreasonable" bill during the cost of living crisis.

NHS midwife Cristina and Diego are one household out of just 25 who are required to foot the upgrade, which last happened in the 90s.

With the majority of residents in Verulam House being social tenants, they're not liable to pay for works such as new windows.

Diego said leaseholders have already splashed out £20k on works, including a new lift and roof repairs, in the last five years.

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Cristina said Hammersmith and Fulham Council should have explored "alternative, cheaper options" before leaving everyone in financial despair.

She told : "The council has no sympathy for the leaseholders.

"Paying the hefty cost of the windows over several years is unreasonable.

"This represents a financial hardship.”

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A spokesperson for the council said they are offering "sympathetic repayment options" for all leaseholders.

They said: “We are currently undertaking a £1.4 million-a-week refurbishment programme of our homes – including required upgrades to cladding and windows, roofing, structural repairs, electrical infrastructure, lift upgrades and fire safety enhancements such as fire doors, sprinklers and evacuation systems.

"We have a legal duty as a landlord to ensure our buildings are safe and kept in good repair for all residents.

“The building safety works are already being undertaken at no cost to leaseholders and they are only being requested for a 49 per cent contribution to the total costs of the work to Verulam House.

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