Major energy supplier issues update on £150 bill discount – when will you get yours?
A MAJOR energy supplier has issued an update to customers set to receive a £150 bill discount.
Several energy companies offer the money off bills through the Warm Home Discount scheme.
The discount is available to those on the lowest incomes to help with rising costs.
Households in England and Wales don't need to apply to get the cash and they'll automatically qualify if they were receiving certain benefits on or before August 21 last year.
Utilita began paying out its Warm Home Discount in December to eligible customers.
It split the discount into two payments of £75 for its pay as you go customers.
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The first payment was made between December 16 and 31.
The supplier has now confirmed to The Sun that it will issue the next half by the end of January.
Customers who will receive the payment are those eligible and on smart-installed prepayment meters.
They will get the £75 credited directly to their meters.
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Other pay as you go customers set to receive the money those who are on standard prepayment meters who will be sent email vouchers next week.
It's good news for people who pay by direct debit too because Utilita will be applying the full £150 onto customers accounts by the end of January too - so it will be shown on bills in February.
The supplier said: ";If you’ve received a confirmation letter from the DWP but haven’t heard from us about your WHD payment - don’t worry, the government are due to send us your information and we’ll get the payment to you as soon as possible."
Individual energy companies decide when they will give their customers the discount.
Payments for the £150 Warm Home Discount scheme usually begin in December.
Six energy suppliers have told The Sun that they have started paying eligible customers.
But don't assume you'll get the money straight away.
Energy suppliers have until March 31 to ensure that all eligible customers are paid the discount.
We asked the major energy companies when customers can expect to see the bill reduction - here's what they said.
British Gas
British Gas has confirmed that it has already begun paying out the discount to customers.
Centrica, which owns British Gas, previously told The Sun that a large number of its customers have already received the payment.
It also said that all payments will be made by the deadline (March 2023).
Shell Energy
Shell Energy has started issuing the discount as well.
We have asked Shell how many customers have received the discount so far and will update this story when we know more.
EDF
EDF customers will have started receiving the Warm
Home Discount as well.
The firm said that eligible customers have begun to receive payments already and they'll all get the discount by the end of March.
Octopus
Octopus Energy has already begun paying out the discount to customers.
Payments began in November to small number of customers but has since ramped up.
We have asked Octopus how many customers have received the discount and will update this story when we hear back.
Scottish Power
Scottish Power has also started the process of applying the discount.
The company said in November that customers have already started to receive the payment into their accounts.
Who is eligible for the Warm Home Discount?
You'll need to be a recipient of one or more of the following benefits to qualify:
- Income support
- Income based jobseeker's allowance
- Income related employment and support allowance
- Housing benefit
- Universal credit
- Child tax credit
- Working tax credits
- Pension credit guaranteed
- Pension credit savings credit
If you weren't claiming any of the above benefits on August 21 last year you won't be eligible for the payment.
How do I secure the discount in Scotland?
The has not renewed their Warm Home Discount scheme in-line with England and Wales' new application-free scheme.
Households in Scotland will have to follow the rules set out in the legacy scheme.
This means they'll likely still be a "core group" that'll receive an automatic payment and a "broader group" who'll have to apply for the scheme with their energy provider.
You'll need to check with your energy supplier directly to see the eligibility requirement and details on how to apply.
Is it different from cold weather payments?
Yes. You may still be able to get a cold weather payment as well as the Warm Home Discount.
The Department for Work and Pensions (DWP) hands out the extra £25 to certain households struggling to pay their energy bills.
You’ll get a payment if the average temperature in your area is recorded as, or forecast to be, zero degrees or below over seven consecutive days.
You don’t need to apply for the cold weather payment as it’s paid automatically.
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But you can check online to see if you can get a payment in your area.
We've listed all the postcodes that have been triggered so far this winter.
Do you have a money problem that needs sorting? Get in touch by emailing [email protected]