Tesco and Sainsbury’s customers furious at broken and melted Easter eggs
TESCO and Sainsbury's shoppers have been left furious after discovering their Easter egg treats were broken or melted.
Although it's traditional to give eggs on Easter Monday, some shoppers were too eager to tuck into theirs and opened them today.
But some were left raging after opening theirs only to see that their treat had been broken or had melted.
One Tesco shopper tweeted: "Ever so disappointed to find my Easter egg bought from my local Tesco Express store in this state when I opened it!"
She posted a picture of her chocolate egg, which had melted in on itself.
The outside chocolate shell appeared to be a paler colour than the inside of the egg as well.
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Another Tesco customer said his broken egg was "not the surprise I was expecting".
He uploaded a picture to Twitter of a battered Easter egg box, with only one half of an egg appearing to be inside.
A big chunk of the chocolate shell was missing too.
While a number of Sainsbury's customers were left disappointed too after discovering their eggs had seen better days.
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One customer, who ordered his Easter egg from Sainsbury's, posted a picture to Twitter of the packaging bashed in and sellotaped over.
He said: "When you order an Easter Egg from @sainsburys and it's battered and taped up."
While another shopper tweeted at the supermarket: "How do I contact you to arrange refund for a mouldy melon and squashed Easter egg delivered?"
A Tesco spokesperson said: "We take great care to ensure our Easter eggs are sold in the best possible condition.
"But on the rare occasion a customer is unhappy with the quality of their egg, we're happy to arrange a replacement or refund if the customer returns the item to store."
Sainsbury's was contacted for comment.
What to do if you have a broken Easter egg
If your order doesn't turn up or there are missing items or spoiled, here are your rights.
If your order is missing items or they aren't up to scratch then the supermarket should refund you in full
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Unfortunately there isn't any obligation of the shop to replace your items if they are out of stock.
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But you should try complaining to the supermarket either in person or via email to ask about compensation.
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