Halifax and Lloyds Bank down: thousands of customers were left unable to see account balances

THOUSANDS of Halifax and Lloyds Bank customers were left unable to access account balances on Sunday morning.

There were technical issues with online banking and apps for users according to and customer complaints.

The tech problem affected customers of Halifax, Lloyds Bank and Bank of Scotland across the country and started at around 10.30am.

Furious users complained they could not see their account details, including balances, when checking online until the issues was fixed by around 11am.

One Lloyds customer said: "my online banking is saying I have nothing in my current account of savings account, just says NA???!"

Another worried user said: "I’m having N/A displayed on all my internet banking and I need to move money to make a payment today."

Halifax customers also reported the same issue.

One complained to the bank: "Hi is your banking app not working? Balance shows as N/A and the transaction list shows nothing after March 7."

Lloyds, Halifax and Bank of Scotland are part of the same company, Lloyds Banking Group.

Over 2,000 reports of issues with Lloyds Bank were reported to Downdetector, which monitors website tech issues and outages, and over 1,000 with Halifax.

Lloyds responded to customers saying the issue should now be fixed.

The bank tweeted: "We’re aware some customers have had issues with online banking and our app. This should now be resolved if you try to log on now."

Halifax responded to customers with the same message.

A Lloyds Banking Group spokesperson said: “We know some of our customers had issues accessing mobile and online banking for a short time this morning.