Urgent warning to energy customers of failed firms to apply for £140 discount
All recommendations within this article are informed by expert editorial opinion. If you click on a link in this story we may earn affiliate revenue.
MILLIONS of energy customers whose suppliers have gone bust have been urged to still apply for £140 off their bills.
The Warm Home Discount Scheme is designed to help those on low incomes struggling with energy bills.
Pensioners on the lowest incomes get the discount automatically but anyone else must apply to their energy supplier directly.
At least 22 energy firms have collapsed since August as companies battle against rocketing fuel prices.
That includes the collapse of Bulb - the seventh largest energy firm - which went bust yesterday with around 1.7million customers affected.
It is thought that the company had debts of more than £600million and now a replacement supplier is being sought.
But research by Uswitch shows that applications for the scheme are still open at the big six energy firms that have taken on millions of customers now without a supplier.
More than two million customers who have been moved to a new energy supplier after theirs went bust are being urged to apply for the cash.
Anyone who already applied through an energy company that's now defunct should reapply for the discount.
The cash is given out on a first come, first served basis and the earlier you apply the more likely you are to get the cash before it runs out.
Justina Miltienyte, energy policy expert at Uswitch, said: "Eligible consumers are in danger of falling through the cracks if their supplier goes bust and they are moved to another provider.
"The £140 may not be enough to balance out rising energy prices, but it will still be a lifeline to many people on low incomes this year.
"If you believe you are eligible for the discount, we recommend that you apply for it through your supplier as soon as possible.
"Even if you applied with an energy company which has since gone bust and moved to a new provider, we recommend that you re-apply with the new supplier so you do not miss out."
Some suppliers which have taken on customers from failed energy firms - such as Utilita and Yu Energy - either don't offer the Warm Home Discount or applications have already closed.
Bulb customers have not yet been moved to a supplier - so make sure to check in with the new supplier for more information on the Warm Home Discount guide when one is appointed.
If your supplier has gone bust, you can find out who is your new one on
To apply, billpayers will need their customer number from their new energy supplier.
You can find out more about the Warm Home Discount scheme in our guide, including who's eligible and how to apply.
Anyone who finds their energy supplier has gone bust will never be cut off. The regulator Ofgem to a new supplier and any bill credit is protected.
However many customers will find that they face higher bills as energy prices have rocketed and they can't keep any cheap fixed deal they were on.
Ovo Energy, SSE, Scottish Power are also open for applications for the scheme. Utilita has already closed its Warm Home Discount scheme.
What is the Warm Home Discount?
The Warm Home Discount Scheme is a one-off payment of £140 that goes towards your heating costs.
It is usually paid directly to your energy supplier which will then apply the discount to your bills.
If you have a pre-payment meter, you'll be sent a £140 voucher that you can use to top up your account.
You may be part of the broader group if you are on a low income and get certain means-tested benefits and your energy supplier is part of the scheme.
It will say if you need to call a helpline by February 28, 2022 to confirm your details.
The discount will be applied to your bill by March 31, 2022.
READ MORE SUN STORIES
If you are part of the core group and don't get a letter by December 31 this year you should contact the helpline on 0800 731 0214.
For those in the broader group you need to apply directly to your energy company.
We pay for your stories!
Do you have a story for The Sun Money team?
Email us at money@the-sun.co.uk