800,000 homes still missing out on free broadband WiFi – how to claim
MORE than 800,000 homes could be missing out on free internet - we explain all the help that's available, including BT WiFi vouchers.
Families are relying on an internet connection now more than ever as children continue to learn from home due to schools being shut.
Schools will stay shut until at least March 8 following an extension of the third lockdown in England.
They’ll only remain open for vulnerable children and the offspring of key workers, with all other lessons switching online.
To help those who are struggling financially, BT is still offering free WiFi vouchers - and you don't have to be a customer to get one.
The free vouchers from BT give access to its five million WiFi hotspots across the UK until the end of the academic year in July 2021.
How to save on broadband and TV bills
HERE'S how to save money on your broadband and TV bills:
Audit your subscriptions
If you've got multiple subscriptions to various on-demand services, such as Amazon Prime, Netflix, and Sky consider whether you need them all.
Could you even just get by with Freeview, which couldn't cost you anything extra each month for TV.
Also make sure you're not paying for Netflix twice via Sky and directly.
Haggle for a discount
If you want to stay with your provider, check prices elsewhere to set a benchmark and then call its customer services and threaten to leave unless it price matches or lowers your bill.
Switch and save
If you don't want to stay with your current provider check if you can cancel your contract penalty free and switch to a cheaper provider.
A comparison site, such as or , will help you find the best deal for free.
Buying on demand access vouchers to BT's WiFi , or if you sign up for three months, you only have to pay £30 a month.
The vouchers have previously been distributed through the Department for Education (DfE), but BT is now offering these directly to schools.
How to claim free BT WiFi vouchers
It's up to schools and BT's charity partners to ask for the vouchers - you can't go directly to BT to request them yourself.
Your school will need to put in a request through the .
If you think you qualify for the vouchers but you haven't heard anything, speak to your child's teacher and ask for help.
The vouchers are allocated to schools in proportion to the number of kids at a school eligible for free school meals.
But the number of vouchers available has been capped at a maximum of 60 per school for pupils aged 16 or under.
Once a school has had an application accepted, BT will send out the codes by email to be handed out.
Each child will get a unique username and password, allowing them to log into the hotspot network.
The support is available to schools in England, Wales and Scotland, but not independent schools or any schools in Northern Ireland.
Just keep in mind that the network doesn't reach every address, so it won't be a suitable solution for all pupils - BT expects around 20% of UK addresses to be reached.
To avoid disappointment, schools should check that coverage is available at each pupil’s home address using before applying.
Simply enter the postcode for a heatmap to appear, with areas in red representing the best chance of connection.
Where there is no colour shown, it means there is no hotspot coverage.
Marc Allera, CEO of BT Group’s consumer division, said: ";More than 10,000 customers are now benefiting from free unlimited mobile data, and we’ve given more than 60,000 BT WiFi vouchers out to schools for families and kids who need it most.
"With Ofcom estimating around 880,000 family homes are without a broadband connection, we want to help more families.”
Can you get a free laptop for your child?
THOUSANDS of vulnerable children have been able to claim a free laptop to help them study at home during the coronavirus pandemic.
According to the , the Department for Education (DfE) has delivered 876,013 laptops and tablets to struggling families.
In its most recent update, the DfE confirmed it will hand out up to 1.3million laptops and tablets - so you can still claim for one if you're eligible.
You should speak to your child's school to discuss this help.
Pupils from year 3 to year 11, so between the ages of seven and 16, may be eligible for the support.
Your child may be eligible for a free laptop if they:
- Don't have a working internet-ready device in their home
- Have one internet-ready device but it's being shared with someone else in their household
- Have a smartphone, but no other internet-ready device
In addition, they'll need to be either:
- Shielding, based on medical advice
- Affected by a local lockdown, meaning they can't go to school
You can read more information on the .
What support are other broadband and mobile providers offering?
BT isn't the only telecoms providers to offer support for disadvantaged pupils during the coronavirus crisis.
The majority of major companies have signed up to the DfE's programme.
This aims to help struggling families who are without an internet connection get access to online resources.
To get this help, you'll need to speak to your school first to see if you're eligible.
Your school should then make any necessary arrangements through the DfE website.
Schools are also able to request 4G wireless routers for disadvantaged pupils and students who don't have fixed broadband or access to the internet at home.
You can find more information on the .
EE
EE, which is owned by BT, is giving out unlimited extra data for struggling families.
If you're eligible, you'll receive the data on top of your current plan.
The extra data, which is available for pay monthly and pay-as-you-go customers, will last until the end of July.
O2
O2 is giving out 40GB of free data per month to disadvantaged families.
The data is available for both pay monthly and pay-as-you-go users.
Throughout the pandemic, the provider has also given free access to more than 30 sites providing financial and mental health support.
Sky Mobile
Sky Mobile customers might be eligible for a one-off 100GB extra boost to their monthly allowance.
You have to be a pay monthly customer to claim the extra data.
It's understood that Sky will take 1,800 requests for increased data allowances across all schools.
SMARTY
SMARTY will offer eligible students unlimited data to help them study from home.
The extra allowance is available until the end of July for both monthly and pay-as-you-go customers.
TalkTalk
TalkTalk offers unlimited broadband on all its internet packages, so it doesn't have any specific help in place for lockdown families.
But according to , the telecoms provider is in conversations with the government about how it can help those are are "digitally excluded".
TalkTalk already works with the Department for Work and Pensions (DWP) in the North West to provide online access to digitally-excluded jobseekers.
Three
Three UK is also providing unlimited data for struggling school children.
The unlimited data, available for monthly and pay-as-you-go customers, will be applied until the end of the school year in July.
Three has also zero-rated calls and data to NHS services and websites, while NHS staff can get free data upgrades too.
Virgin Mobile
Virgin Media is offering 20GB of extra free data per month to disadvantaged families.
Again, the additional data is administered through schools.
But it'll only be available for contract customers, not those on pay-as-you-go.
Virgin Mobile is also giving students free access to learning resources at the Oak National Academy.
Oak National Academy provides online lessons and resources for free across all key stages.
Virgin is also offering some of its TV channels for free - specifically those broadcasting factual shows.
Channels include Animal Planet, Crime+Investigation, Discovery Science, Eurospot and Sky History.
Vodafone
Vodafone customers could get free unlimited data if they're struggling financially.
You could be eligible if you're a pay monthly customer, or a pay-as-you-go user on a 'Big Value Bundle' worth £10 or more.
Vodafone has previously offered 350,000 SIM cards with 30GB of data to schools and colleges for disadvantaged children.
All the SIMs have been ordered by more than 9,000 schools and colleges across the UK.
But Vodafone has since pledged to bring out a further 100,000 SIMs.
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