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WHIRLPOOL'S urgent recall has begun today, with the company urging half a million washing machines to be returned amid fears they could catch fire.

If you've bought Hotpoint, Indesit washing machines between 2014 and 2018, here's how to check if your appliance is at risk.

 One of the recalled Hotpoint washing machines
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One of the recalled Hotpoint washing machines

The potential design defect is with the door-locking system on washing machines that were sold in the UK between October 2014 and February 2018.

A full list of 42 different machines has been released by Whirlpool, detailing all the models that could be affected by the fault.

If your machine is on this list, the company is advising you to unplug it and stop using it immediately.

Those who chose to continue using their machines should only use cold water cycles of 20C or lower as this significantly reduces the risk, Whirlpool said.

The company claims the potential risk could only occur when the heating element during a washing cycle goes above 20C.

 Indesit models have also been pulled, including this one
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Indesit models have also been pulled, including this one

What's wrong with Whirlpool washing machines?

The machines were sold for more than five years, but their door locking system can overheat, creating a fire risk.

79 fires are thought to have been caused by the fault, that develops over time.

A full list of machines that could potentially be dangerous be can found below.

Whirlpool has set up a dedicated website where customers can check if their washing machine is affected.

The link to the website can be found .

However, this link is currently down at the time of writing - leaving customers unable to see if their appliance is affected.
Whirlpool has since tweeted out the full list for customers.

To check your appliance, you'll need to know the model number and serial number.

For Hotpoint washing machines, the model number should be found on the inside of the door.

Alternatively, customers can call Whirlpool's freephone hotline on 0800 316 1442.

Whirlpool Washing Machine Recall - Official Model List

as of December 17, 2019

  • FML 742P UK Hotpoint
  • WMAOD 743G UK Hotpoint
  • WMAOD 743P UK Hotpoint
  • WMAQB 721P UK.M Hotpoint
  • WMAQC 641P UK.M Hotpoint
  • WMAQC 741G UK Hotpoint
  • WMAQC 741P UK Hotpoint
  • WMAQC 741P UK.M Hotpoint
  • WMAQF 621G UK Hotpoint
  • WMAQF 621P UK Hotpoint
  • WMAQF 641 P UK.M Hotpoint
  • WMAQF 721G UK Hotpoint
  • WMAQF 721P UK.M Hotpoint
  • WMAQL 621G UK Hotpoint
  • WMBF 742G UK Hotpoint
  • WMBF 742K UK Hotpoint
  • WMBF 742P UK Hotpoint
  • WMBF 742P UK.M Hotpoint
  • WMBF 763P UK Hotpoint
  • WMEF 722 BC UK Hotpoint
  • WMEF 742 P UK Hotpoint
  • WMEUF 722P UK Hotpoint
  • WMEUF 743G UK Hotpoint
  • WMEUF 743P UK Hotpoint
  • WMFG 741P UK Hotpoint
  • WMFG 741P UK.M Hotpoint
  • WMFUG 742 P UK.M Hotpoint
  • WMFUG 742G UK Hotpoint
  • WMFUG 742P UK Hotpoint
  • WMFUG 842P UK.M Hotpoint
  • WMJLF 842P UK Hotpoint
  • WMJLL 742P UK Hotpoint
  • WMSAQG 621P UK Hotpoint
  • WMXTF 742G UK Hotpoint
  • WMXTF 742K UK Hotpoint
  • WMXTF 742P UK Hotpoint
  • WMXTF 742P UK.M Hotpoint
  • WMXTF 842P UK.M Hotpoint
  • WMYL 7151PS UK Hotpoint
  • XWA 81252X K UK Indesit
  • XWA 81252X W UK Indesit
  • XWD 71452X K UK Indesit
 Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas.
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Whirlpool has said 519,000 faulty washing machines won't be recalled until after Christmas.

What do I do if my machine is on the list?

The product recall has started today and so customers will have the choice of either a replacement washing machine, or a free in-home repair of their existing appliance.

Speaking before Christmas, Jeff Noel, vice president of Whirlpool, said: “We sincerely apologise for the inconvenience and concern this may cause to our customers, particularly over the Christmas period, but we hope people will understand that we are taking action because people’s safety is our top priority."

Will I get a refund?

Customers will be able to choose between a replacement or money back.

Alice Beer talks about the Whirlpool washing machines defect
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