Teen rushed to hospital with chemical burns and loses her hair after dying her roots blonde with an at-home kit
A TEENAGER has revealed how she was rushed to hospital after a bad reaction to blonde hair dye.
Summer Jackson, 19, used an at-home kit to touch up her roots - but suffered chemical burns and hair loss.
Her head felt as though it was "on fire" after just ten minutes using Nice'n Easy's number 11 'ultra light blonde' for the first time, despite it having instructions to leave on for 20 to 25 minutes.
Summer - who is from Michigan in the United States - washed out the product, only to find clumps of her hair were falling out and she was still in a lot of pain.
She quickly headed to hospital where she was diagnosed with chemical burns and prescribed ointment cream to apply for a month.
The care worker now wants to spread the message about the importance of doing a patch test.
"I dye my hair every four to eight weeks, but I only dye my roots, never my head," she said.
"I went to the store and my normal dye was out of stock in my hair colour, so I picked up Nice'n Easy Ultralight Blonde.
"When it came to actually dying my hair I always start from the back and work my way up - which now, I realise how lucky I am that I do this!
"I noticed some light burning, but I ignored it, finished my head and was about to leave the dye on for the 20 to 25 minutes like instructed.
"The burning got increasingly worse and, when it had been on for only 10 minutes I decided I really needed to wash this out as my head was on fire!
"I used shampoo to remove the dye from my scalp and then conditioned it.
"After showering I went to brush my hair out and clumps of hair began to fall out and as I did this, my skin was still burning.
"I went to the emergency room and they prescribed me a burning cream ointment for my chemical burns which I continued to use for a month."
Summer revealed that sections of her hair burned off completely and she still has scarring.
"Even for the following few days I had to wear a headband at work to keep my hair from falling out, as I worked at a restaurant," she said.
"Then I lost even more hair as a hairdresser advised me to shave the back of my head to allow it to breathe and let the burns heal better.
"Luckily the hair has started to grow back now, but I still have the burns and scarring on my neck but luckily they aren't irritated anymore."
The teenager wants others to do patch tests when using new products.
"I’ve never had an experience like this from hair dye, but I’ve always stuck to the brand I’m used to so should have tested when I was using a new product," she explained.
"It’s definitely something that could have been avoided if I had know exactly what chemicals were used in the formula that could have affected my skin and a patch test would likely have lessened the burns."
A statement from company Coty said: "The safety of the people who use our products is our first and most important priority, so we’re very concerned to hear about this experience.
"Allergic reactions are very rare and hair colourants are extensively researched to ensure they are safe when used as directed."
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