I volunteered at a baby bank – it’s a hard slog but so crucial… I’m desperate to return, says Fabulous writer
IF not for the jolly bright sticker on the window, you would be hard pressed to know just what goes on behind the shutters at Leeds Baby Bank.
At first glance, there is nothing to suggest that in an old city centre record shop, an army of hardworking women are sorting through clothes and organising them into boxes.
I have come to spend the day volunteering as part of Fabulous’ Baby, Bank On Us campaign, which is urging readers to donate essential baby items, money, or offer their time to one of the 200 hubs across the UK.
With the knock-on effect of the crisis in the Ukraine as well as the Covid pandemic, more families than ever are relying on baby banks to survive.
Across the country, volunteers work hard to provide struggling families with basic but crucial necessities such as clothes, cots, prams and toiletries.
Within minutes of arriving, I can clearly see the magnitude of the work that goes into sifting through donations and making sure they are packaged up and sent out to the next family in need.
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And it is thanks to the team of staff and 25 volunteers at Leeds — who include parents, grandparents, and retirees — that it runs like clockwork.
It is easy to sign up and, as a mum of two, I feel the need to do whatever I can to help as soon as I step inside.
During my visit, I’m welcomed by charity manager Ellie Brown, 43, who has been with the bank since it moved from nearby Bramley four years ago.
Her role involves fundraising and marketing for the charity, which is the brainchild of founders Chantal Nogbou, a mum of four, and social worker Faye Freeman.
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Since its launch six years ago, Leeds Baby Bank has grown from receiving just a few referrals a week to more than 100 a month.
Ellie tells me: “We receive referrals from social workers, children’s centres, midwives and health visitors. That’s roughly 400 people who we help each month.
“Once we have a referral, our volunteers bundle up what the family needs and our three drivers deliver in the community.”
Leeds Baby Bank also runs an outreach service on Thursdays in four children’s centres and community hubs, three are “drop-in” , the fourth is referral only.
Ellie says: “This all happens thanks to the staff and volunteers who are the lifeblood of the charity.”
Ellie’s enthusiasm is infectious and after putting on my pinny, I cannot wait to muck in.
It is branch manager Jackie Appleton who shows me around.
There is row upon row of boxes where baby and toddler clothes have been divided up with precision, according to gender and age.
What are baby banks?
- Baby banks provide essential items for babies and young children whose parents are living in poverty – including nappies, wipes, clothing, bedding, Moses baskets, cots, blankets, toys and books.
- There are over 200 baby banks in the UK, and they run out of shops, community centres, warehouse units and even people’s living rooms and garages.
- Last year 4.2 million children in the UK were living in poverty and 800,000 children lived in a household that used a food or baby bank.
Public donations are dropped at the door, within a pre-arranged time slot, and my first job involves rummaging through a bag of baby gear and splitting it into piles.
There is a real community spirit inside the four walls and I am advised to keep items that are in good condition, with the rest going into recycling.
As I get to work with volunteer Anne, a former NHS worker, she tells me it was Jackie who persuaded her to work at the bank.
She says: “I was in the cafe at Marks & Spencers when I bumped into Jackie.
“We went to school together and she told me about the baby bank and the work they do.
“Eighteen months ago, I started volunteering regularly.
"During a typical day, I clean things down, take in deliveries, sort through clothes and put referrals together.
“So many families need our assistance and helping other people is so important.”
Around the table, we are also joined by volunteer Bernie, who used to work as a health visitor.
She has devoted two days a week to the bank for the past six months.
This involves helping at the hub and meeting families at the outreach facility.
She says: “There’s such a need for the service and it’s about giving back to the community and using the skills I learned during my previous occupation.
“Although we offer a specific service to families with babies up to five years old, we also signpost families to other services they might need.
“Families are so grateful for the work we do, which is the best part of volunteering. Knowing you’re helping people is so rewarding.”
Back on the “shop floor”, I am told there is a delivery of mum and baby toiletries, as well as sanitary products and cots, waiting in the unloading bay at the bottom of the building.
Ellie explains that although the room might look well stocked, the charity relies heavily on the continuing support of the public.
WELL-OILED MACHINE
Today, they are especially in need of clothes for toddlers and children up to the age of five.
She says: “Our funding is made up of public support, about a third of our income comes from their generosity, while grants from trusts, foundations, and Leeds CIty Council make up the rest.”
“It is the generosity of the public we rely on the most and volunteers form a huge part of that.
“If we were to get ten more volunteers who could devote time, one or two days a month, it would make a huge difference to the number of families we can help.
“At the moment we particularly need ones to help with social media and admin duties.
"But if anyone can commit to a small number of hours on a regular basis, which might be one morning a week, that would be great.”
After spending a day witnessing the hard slog that goes into running this well-oiled machine, I realise how crucial their work is.
And I don’t want to leave. With the day drawing to a close, I feel my work here isn’t done and I am keen to find a slot to return.
Because that is the draw of a place like Leeds Baby Bank and the others across the country.
They need our help. Spend just a day at one and I assure you, you’ll see what I mean.
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To book a time slot with the Leeds Baby Bank visit - or see
How YOU can support Fabulous' Baby, Bank On Us campaign
- Give money by donating or by scanning the QR code.
- Give clothing, toys and essentials to a baby bank, wherever you are in the UK.
- Give your time volunteering. To find your nearest baby bank, visit .
BABY BANK LOCATIONS
BELOW is a selection of baby banks by region. See the web address at the end of the page to find contact details for all the country’s baby banks
- North West
Baby Basics Bolton & Bury, West Lancashire
Baby Basics Carlisle, Cumbria
Baby Basics South Lakes, Cumbria
Baby Basics, Cleator Moor, West Cumbria
Trafford Little Bundles, Lancashire
TippyToes BabyBank Preston, Lancashire
Salford Baby Bank, Lancashire
Snowdrop Doula CIC Burnley, Lancashire
Cascade Baby Bundles, Audenshaw, Cheshire
The Baby Room at Spinners, Leigh, Lancashire
The Healthy Gems Baby Bank, Oldham, Lancashire
NCT Mid Cheshire
NCT Preston Baby Bundles, Lancashire
KidsBank Chester, Cheshire
Motherwell Pass It On Baby Bank, Winsford, Cheshire
Hyndburn Baby Bank, Accrington, Lancashire
- North East
Growbaby Newcastle, Tyne & Wear
Love, Amelia, Sunderland, Tyne & Wear
Birth Bath and Beyond, Scarborough, North Yorkshire
Clothe and Feed South Shields, Tyne & Wear
Clothe and Feed Sunderland, Tyne & Wear
Rosie's Corner, Hexham, Northumberland
Stockton Baby Bank, County Durham
Darlington Baby Bank, County Durham
Baby Basics Darlington
Growbaby Hull, Yorkshire
Little Acorns Baby Bank Durham, County Durham
Hartlepool Baby Bank, County Durham
- North
Growbaby Teeside, Thornaby, Stockton-on-Tees
Baby Basics Leeds, West Yorkshire
Baby Basics Doncaster, South Yorkshire
Leeds Baby Bank, West Yorkshire
Baby Basics Sheffield, South Yorkshire
Birth Bath and Beyond Scarborough, North Yorkshire
Bradford Baby Bank, West Yorkshire
POPI Baby Bank Keighley, West Yorkshire
Rainbow Baby Bank Heckmondwike, West Yorkshire
Stepping Stones Baby Bank Wakefield, West Yorkshire
Calderdale Lighthouse, West Yorkshire
Tiny Hands Baby Bank Pontefract, West Yorkshire
Growbaby York, North Yorkshire
- South West
Ashley's Birthday Bank, Christchurch, Dorset
Baby Bank Network Bristol
Baby Basics Gloucester, Gloucestershire
Baby Basics Cornwall
Baby Basics Plymouth
Brighter Bristol Storehouse, Bristol
Baby Basics South, Ilminster, Somerset
Growbaby Tiverton, Devon
Children's Storehouse Plymouth, Devon
Uplift Tiverton, Devon
Exeter Baby Bank Network, Devon
Little Lighthouse Baby Bank Wythenshawe, Manchester
Baby Bundles Wiltshire
The Nest Project, Bath, Somerset
Gloucestershire Bundles, Gloucester
Open Door Exmouth, Devon
Forest of Dean Baby Bank, Gloucestershire
Small Stuff Baby Bank, Radstock, Somerset
Stroud District Kid's Stuff, Gloucestershire
Teignmouth Baby Bank, Devon
Ten Little Toes Baby Bank, Cowfold, West Sussex
Growbaby Swindon, Wiltshire
- South East
Baby Bank & Beyond (South Wealden) CIC (Hellingly), East Sussex
Baby Bank Herts, Welwyn Garden City, Hertfordshire
Sebby's Corner Borehamwood, Hertfordshire
Stevenage Babyshed, Hertfordshire
Baby Basics Billericay, Essex
Growbaby Whitstable, Kent
Growbaby Aylesbury, Bucks
Baby Basics Bromley, Kent
Best Start Baby Bank, Eastbourne, Sussex
Basildon Borough Baby Bank, Essex
Growbaby Maidstone, Kent
Growbaby Rayleigh, Essex
Baby Basics Chelmsford, Essex
Growbaby St Albans, Herts
Growbaby Hemel Hempstead, Herts
Precious Bundles Colchester, Essex
Fighting Chance Baby Bank, Petworth, West Sussex
Baby2Baby, East Sussex
Baby Basics Brighton
Baby Basics Dover & Deal, Kent
Baby Basics Englefield Green, Surrey
Baby Basics Folkestone, Kent
Baby Basics Willvern, Essex
First Days Reading, Berkshire
Baby Basics Hastings and Rother, East Sussex
Baby Basics, Grays, Kent
Baby Basics Shoreham, West Sussex
NCT Winchester Baby Bundles, Hampshire
NCT Woking Baby Bundles, Surrey
Pelican Parcels Brighton and Hove, Sussex
Baby Stuff Braintree, Essex
Tots 2 Teens Colchester baby bank, Essex
Stripey Stork, Reigate, Surrey
Sunshine Baby Bank Southend, Essex
The Baby Bank HQ Havering, Essex
The Baby Bank HQ Thurrock, Essex
Community Wardrobe Chelmsford, Essex
The Baby Bank Windsor, Berkshire
Growbaby Storehouse Ashford, Kent
Moses Basket Brentwood, Essex,
Growbaby Chelmsford, Essex
NCT Little Bundles Baby Bank Chichester & Arun, West Sussex
NCT Baby Bundles Sevenoaks and Tonbridge, Kent
Mama to Mama, Margate, Kent
Home-Start West Berkshire Baby Bank, Newbury, Berkshire
Growbaby, Wokingham, Berkshire
The Baby Bank HQ Barking, Dagenham and Redbridge, Essex
- South
Baby Basics Portsmouth, Hampshire
Baby Basics Guildford
Baby Branch Southampton, Hampshire
Baby Necessities Southampton, Hampshire
Portsmouth Baby Bank, Hampshire
- Channel Islands
Baby Basics Jersey
- London
214 SPACE Baby Bank Hub Brent
214 SPACE Baby Bank Hub Hammersmith & Fulham
214 SPACE Baby Bank Hub Kensington & Chelsea
Growbaby Lighthouse, Sutton, Greater London
Growbaby, Newham
Growbaby, Merton
Bromley Brighter Beginnings
Growbaby Purley
Baby Basics, Barnet
Cariad Baby Bank, Harrow
Growbaby Kingston upon Thames
Choices Boutique Islington
Cornerstone Baby Bank Leyton
Growbaby Wandsworth
Baby Basics Sunbury
Growbaby Enfield
Ealing Salvation Army Baby Bank
The Small Project South London
Tiny Toes, Tiny Feet, Northwood
Camberwell Baby Bank
Orchard Baby Bank, Woodford
Peabody Toddlers Clothes Bank, Ilford
Pram Depot Wood Green
Little Village (London-wide)
Mammakind Baby Bank, Greenwich
MerryGoRound Islington
Growbaby Hoxton
NCT Redbridge Baby Bundles
Hackney Children & Baby Bank
Ilford Salvation Army Baby Bank
Mama2Mama Woolwich
Lloyd Park Children's Charity Baby Bank Walthamstow
The Extra Mile, Hampton, Richmond Upon Thames.
- Midlands
Brierley Hill Baby Bank, Dudley, West Mids
Baskets of Joy Leicester
Growbaby Leicester
Alice Charity, Newcastle under Lyme, Staffordshire
Growbaby Northampton
The Arches, Nottingham
High Peak Baby Bank, Buxton, Derbyshire
Growbaby, Nuneaton, Warwickshire
Growbaby Bedworth, Warwickshire
Bicester Baby Bank, Oxfordshire
Elayos Baby Bank Birmingham
Baby Basics Wolverhampton
Growbaby Birmingham St Michaels Church
Baby Aid Birmingham
Baby Basics Warwick
Baby Godiva Coventry
Growkids Coventry
Baby Basics Chesterfield, Derbyshire
Baby Basics Long Eaton, Notts
Baby Basics Leicester
Baby Basics Northampton
Baby Basics Hinckley, Leicestershire
Growbaby Birmingham Vineyard City Centre Site
Tots in Need Walsall, West Mids
Spark Baby & Children's Bank Staffordshire
Staffordshire Baby Bank, Stafford, Staffs
Telford and Wrekin Baby and Toddler bank, Shropshire
Clothe and Feed Wallsend, Herefordshire
Little Stars Shropshire
Karis Baby Bank Central Birmingham
NCT Malvern Hills Baby Bundles, Worcs
Little Cherub's Baby Bank High Peak, Derbyshire
Growbaby Worcester
- Wales
Baby Basics Dryffryn Clwyd Denbigh
Baby Basics Vale of Glamorgan
Baby Basics Newtown
Baby Basics Swansea
Baby Basics Port Talbot
Baby Basics Wrexham
Cwtch Baby Bank Cardiff
Baby Basics Penrhiwceiber
Cariad a Cwtch Baby Bank Llandrindod Wells
Growbaby Cardiff
Pembrokeshire Baby Bank
Splice Baby Bank Bridgend
Bundles Baby Clothing and Birth Support, Newport
Bethel Baby Bank Port Talbot
NCT Cardiff Baby Bundles
Ely Baby Bank
Feed Newport Baby Bank
- Scotland
Bairn Necessities, Glasgow
AberNecessities, Aberdeen
Growbaby Fife
Baby Bank Scotland, Hamilton
Bairnecessities Aberdeenshire
Bear Necessities Airdrie
Togs for Tots Dundee
Glasgow Baby Food Bank
GRA Baby Bank Aberdeenshire
Nelly Boxes East Renfrewshire Baby Bank
No 1 Glasgow Baby & Family Support Service
Tiny Treasures Baby Bank Oban
Button and Bows Baby Bank Perth
Cumbernauld & Kilsyth Care
Misty Glen Baby Bank Fort William
Dingwall Primary Baby Bank
Moray Baby Bank
Monklands Baby and Family Clothing Aid
- East
Abi's Footprints, Sudbury, Suffolk
Baby Bank Norfolk
Baby Basics Lowestoft, Suffolk
Baby Basics West Norfolk
West Marsh Baby Bank, Lincolnshire
Suffolk Baby Bank, Bury Saint Edmunds
Baby's Basket, Lincoln, Lincolnshire
Growbaby Thetford, Norfolk
Growkids Norwich, Norfolk
Fenland Family and Baby Bank, Cambridgeshire
GrowKids Cambridge, Cambridgeshire
Little Family Baby Bank, Sutton On Sea, Lincolnshire
Little Treasures Baby Bank, Horncastle, East Lincolnshire
Little Bundles, Cambridge, Cambridgeshire
- Northern Ireland
Baby Basics Antrim & Newtonabbey
Baby Basics Ballymena
Baby Basics Belfast
Bump2Baby NI (Mid-Ulster Baby Bank)
Baby Basics Banbridge
Baby Basics Causeway
Baby Basics Magherafelt
Baby Basics Mullavilly
Growbaby Enniskillen
Carrickfergus Baby Bank