I work for Aldi – we only give coins for trolleys to certain customers and it all depends on how often you’ve visited

AN Aldi worker has revealed staff only lend coins for trolleys to certain forgetful customers – and it depends on how often they’ve visited.

Realizing you’ve forgotten your quarter after arriving at one of the chain’s stores is frustrating, but workers say they are not always willing to help out.

The company uses a system where shoppers must use a quarter to unlock a trolley, which they can retrieve upon return.

But some customers may forget to bring a coin, while first-time shoppers may not know they need one.

Aldi employee Kyle, who works at a store in Virginia, says staff try not to dish out quarters for shoppers to borrow as they may not get them back.

He told : “I try not to give them a quarter because the quarters we give come out of our own registers.

“So if we don’t get them back, we end up losing money out of our own drawer.

“If it’s a first-time shopper, I gladly give them a quarter and explain to them why we have this system in place, and pretty much every person is very understanding on why we do it.”

Meanwhile, another Aldi supermarket worker has revealed a secret trick staff are trained to do to make customers move on from the till quickly.

Jonah, who works for Aldi in Pennsylvania, shared the reason Aldi customers get moved ushered through is because staff are monitored for their speed.

Regular customers will know that Aldi often has only a few employees working in a store at any given time – and it’s because they can process customers so quickly.

He told Mental Floss: “We are given reports at the end of each day for our ringing statistics.

“Ringing is the only part where we get an actual report, but managers will tell us that we are expected to knock out two pallets per hour, or one pallet every half hour.”

Jonah said staff are some shops can be expected to process as many as 1200 items per hour.